First time patient, got in fast. The receptionist was super friendly and welcoming. My daughter was nervous, and she talked her through what would happen. My baby had her xrays and cleaning, with no issues. The doctor and her staff were very knowledgeable and informed you throughly of what the care plan is. The treatment appointment is only within weeks, other dentist office advised me we would have to wait months for treatment. Definitely recommended if your babies are nervous, or had previously bad experiences.