Booked a Taxi for a specific time to get work. Waiting out the front, the pick up time came and went. I tried calling but an automated voice said “We have your booking… we are currently looking for a driver!” Called again, and again to see if someone could tell me how far away the driver was, with the same automated response!
It would have been so nice to be told at the time of the booking that a taxi may or may not be available at the time we booked it for!! Extremely disappointed.