Sure Roofing & Waterproofing, Inc.

My experience with Sure Roofing was by far the best I've ever had with any home service company. Chris, the estimator, was incredibly knowledgeable and thorough. He clearly explained the entire scope of work, and made sure I understood every detail of the project. I had an estimate in my inbox just one day after my initial phone call with them, which was the fastest turn around time of any of the roofers I contacted. I got three quotes and theirs fell right in the middle, so the price seemed fair. Now that I know the quality of their work and the level of customer service, I think the price was amazing. Once the project started, Nancy was my main point of contact and she was truly wonderful. She was very kind, very responsive, and provided constant updates. I especially appreciated the progress photos she sent, which showed me exactly what was happening on my roof throughout the day. Whenever I had questions, Nancy provided quick and clear answers that put my mind at ease. From start to finish, the whole Sure Roofing team made me feel completely taken care of. They are a well-oiled machine! They completed the job in just a day and a half, and left everything better than they found it. No leftover junk and debris, no complaints from neighbors, no problems. I wish Sure Roofing did more than just roofs, because I would hire them for every project!

We hired Sure Roofing to fix a faulty roof installed by another roofer. The old roof was a disaster. The entire Sure team was helpful, from Chris Testa, who quoted the job, to the owners. They identified the leaks left from the faulty roof and fixed the problem and laid a waterproofing layer that should last. Lucky for us they came in before the torrential winter storms and the roof held up. I wish we had hired them in the first place. Richard is the family patriarch and was on site many days to make sure the project proceeded smoothly.