Beware: deeply unprofessional and overpriced.
I had a key stuck in the ignitionânot a lockoutâand called to ask whether this was something they were equipped to handle or if I should take it to a mechanic. Neither the call center nor the locksmith listened carefully; they simply said âNo problemâ and sent someone out.
The person who arrived showed up in a car with shattered windows covered by tarpsâa red flag I wish I hadnât ignored. He was surprised by what he saw, and used nothing but pliers to force the key until it snapped. He then destroyed the ignition lock and quoted me $750 to come back the next day and replace itâpermanently leaving me with two different keys needed to operate the car.
He repeatedly failed to follow through on promised times, constantly pushing things off. Meanwhile, I was growing increasingly anxious because my car was now illegally parked, and I had lost trust in the locksmith entirely.
After spending nearly $400 with no resolution, I finally fired them and called a tow truck to take the car to my regular mechanic. The difference was night and day: the tow driver was professional, and my mechanic rebuilt the ignition, salvaging the original keyâand charged me less than half of what the locksmith quoted.
Everyone Iâve shared this story with agrees: I called the wrong people. The worst part is how sketchy the reviews areâwhy are all the glowing 5-star ratings from just the past couple of months? Thereâs nothing consistent or trustworthy about this operation.
My advice: look elsewhere. There are better, more reputable locksmiths out there.