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SUPER LOCKSMITH 24/7 EMERGENCY

  • Locksmith in Woodland Hills
  • Open now
  • 4.6
    (153)
SUPER LOCKSMITH 24/7 EMERGENCY
Reviews
4.6 out of 5
(153 reviews)
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D Romualdez
6 months ago
Hen showed up in 15 minutes after I locked myself out of my house! He communicated perfectly and shared options and pricing available to me. Very honest and pleasant service. I highly recommend him!
Tommy Johnson
6 months ago
Beware: deeply unprofessional and overpriced. I had a key stuck in the ignition—not a lockout—and called to ask whether this was something they were equipped to handle or if I should take it to a mechanic. Neither the call center nor the locksmith listened carefully; they simply said “No problem” and sent someone out. The person who arrived showed up in a car with shattered windows covered by tarps—a red flag I wish I hadn’t ignored. He was surprised by what he saw, and used nothing but pliers to force the key until it snapped. He then destroyed the ignition lock and quoted me $750 to come back the next day and replace it—permanently leaving me with two different keys needed to operate the car. He repeatedly failed to follow through on promised times, constantly pushing things off. Meanwhile, I was growing increasingly anxious because my car was now illegally parked, and I had lost trust in the locksmith entirely. After spending nearly $400 with no resolution, I finally fired them and called a tow truck to take the car to my regular mechanic. The difference was night and day: the tow driver was professional, and my mechanic rebuilt the ignition, salvaging the original key—and charged me less than half of what the locksmith quoted. Everyone I’ve shared this story with agrees: I called the wrong people. The worst part is how sketchy the reviews are—why are all the glowing 5-star ratings from just the past couple of months? There’s nothing consistent or trustworthy about this operation. My advice: look elsewhere. There are better, more reputable locksmiths out there.
Min
Edited 3 weeks ago
Hen came in 15 minutes and he was super nice and efficient! He got his job done less than 30 mins and saved me a big time being locked out of my apt at midnight😭😭 he truly went above and beyond and I highly recommend him! Also if you are in a tight budget, I called around to get a quote, this company offered the best price as well. Thanks much for the outstanding service!
Elad Aivas
8 months ago
Super locksmith I just want to said Thank you !! Those guy are very very very professional and expert. I have this lock fob system for a one year . And it’s never worked after five company Locksmith been in the site to try program it those guy came and after one hour they program everything and they set up the lock, so I want to said again, thank you thank you thank you. high recommend
Colleen Castillo
6 months ago
Ben came very fast with very fair pricing! He arrived in under 20 minutes from when I first called and was extremely affordable. I really appreciate his help today!
liliana senel
6 months ago
Ben was amazing! Very nice came within 30 min and got the job done in 10 mim! Door opened up with no problems. Would totally recommend him. Thanks again Ben
Tami Morrison
6 months ago
Great service changed my lock right away would use them again
Angela LaFazia
9 months ago
Thank goodness for Super Locksmith! My door wouldn't open and It had been worked on several times. Finally Hen from Super Locksmith came out and saved the day! He was amazing and now my door works perfectly!
Jaqueline Ramirez
7 months ago
Amazing service! He arrived quickly, was super friendly, and tried every possible way to get my door open. You can tell he really cared and gave it his all. Highly recommend!
nick marsh
4 months ago
I talked to Ben about replacing my door handle and door lock. We agreed on a price and I sent him a deposit to order the parts. On the day he was supposed to come out he told me that the door handle came but it did not come with a lock cylinder and he would have to order one. Waited a few more days until it finally came. No big deal I understand things happen. Ben came out and attempted to replace the door handle and door lock cylinder. I ended up loaning Ben some of my tools as he didn't have the right size socket which was no big deal. It was kind of discouraging that he Lost one of the nuts which held my door handle on. I told him don't worry about it It did not affect it holding in place. A few days later I ended up having to call AAA to get my door open as the lock cylinder fell out after I tried the unlock the door. I sent Ben a message that night but did not get a response until the next day. I talked to Ben the following day and he said he would be out to fix it the next. The next day I talked to him and asked him when he would be coming as he said he would be there at 7:00 a.m. he said that he wanted to find another cylinder lock and he had been to two different stores and no luck. I asked him why he didn't just call the stores to find out if they had them because I thought it was kind of strange driving from store to store without calling and checking. He said that he would find one close by and come by the same day. The day came and went and still no Ben . He did call me at the end of the day and said that he ordered one but he would not be able to come because he was leaving to go out of town but his partner omer would come by Monday. Meanwhile I'm stressing because I have to leave my work van unlocked this whole time which is unconvenient and stressful. Monday comes and I have not heard from omer so I gave him a call and asked him when he was coming. Omer acted as if he didn't know that he was supposed to come and do this job at first but then found my information somehow and confirmed. Omer came out and replaced the door lock cylinder. I asked him why the cylinder fell out and he told me because the clips were not put in that hold it in place. Towards the end of the job I found one of The nuts that held my door handle on lying on the ground. When he went to install it it had fell down into the door panel. When that happened I just walked away and left him alone as he met me at my client's house which I was doing some plumbing r. 5 minutes later I noticed he was gone and the door handle nut was still not installed. I tried to call him a few times and left him a message but he never returned my call or my messages. Now for the worst part 5 days later I unlock the door and go to get into my van to find out that the door handle is not opening my door. This was the last straw for me . I really didn't want to have to write a bad review as I am a small business owner and I understand things happen but the fact that they're ghosting me and not trying to make this right is what really irks me. I had a nice conversation with Ben initially when it came out and he seemed like he had integrity which is paramount in any type of service business. I would be willing to update my review if they can come out and make this right but right now I'm not having much faith.
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