Super E Bikes Barrie

Don't get your bike repaired here! Left my Viper Max, a derivative of an Emmo, there in the early winter of 2025., I finally got it back destroyed In September of this year, Super E-Bike Barrie did not know what was wrong so started to pug and play with parts they had (not many in stock obviously). No knowledge whatsoever of what they were doing and obviously no test tools. When they gave it back they did so in pieces for me to figure. I had been almost a year without. They don't care. When I got it back many essential parts were missing such as the brake sensors, head lamps and turn signal indicators. Many pieces but those weren't there. Wires had been snipped and no way to see where they began from. It was like it was ripped apart by a ferocious beast, just a pile of parts like from a wreakers. They said it was a fair trade to give it back to me this way. I should be thankful at no charge. The Barrie Boss, Andrew, said he will not task his mechanic to put in further time as he needs the guy to assemble the sale products out of boxes that are flying out the door. There is a knowledgeable sales person named Gray. That is why they are busy with lots of product. Gray can't help my experience, but surely knows. Shop there with Gray, but NEVER go back for repairs, you may be on your own once out the door. I then took the bike and all the parts to the parent store in Orillia, owner of the Super E-Bike franchise name. They would not touch it! As the parent Co. they would not, or could not, help even after I dove it all the way there. Next I dove it all the way to TO where CHERRY E-Bike fixed everything . It was only the controller in the bike at fault, not the lights or any thing else! (it should have been a $500 easy fix, I was told). Look at what Barrie has and then buy it in Toronto! In Toronto they may charge you $100 for delivery to Barrie but that would be soo worth it!

I had my e-bike stolen and recovered, and it needed some serious work. The team at Super E Bike was fast, friendly, and efficient! They got my bike fixed up and running perfectly again in no time. Excellent service and great people — I highly recommend them!