Sundog Solar misrepresented the capabilities of the Daikin heat pump system they sold and installed for us. We were promised a system capable of serving as our primary heating source in Maine winters, with the flexibility to add a third indoor unit later. Instead, we got a 24k BTU system that maxes out with two heads, struggles in the cold, and was falsely advertised as higher-capacity in their own proposal. When we raised concerns, they claimed it was a “typo” and refused to take accountability. Complaints have been filed with the AG, BBB, FTC, and Daikin. I strongly recommend others look elsewhere if they expect honesty, technical competence, or follow-through.