Sue's Cars

Great reliable service, received the text as soon as I landed at East Mids airport to say Sue was waiting 5 minutes away and to let her know once we had our cases. We were collected directly outside the airport. Nice clean, spacious car with a very large boot. Smooth run home. Great communication and speedy run home. Highly recommend. Thank you Sue!

Unprofessional. If I could leave zero stars I would. My friend booked an airport run from Lincoln to Birmingham, pick up at 03:30am this morning. When the taxi didn’t arrive, my friend rang and sent messages, all to no avail. The booking had been confirmed by the company on Friday, so the details were all correct. What sort of company leaves their clients stranded like that? My friend is disabled and anxious about flying, and this made it so much worse. We eventually rang another firm (Direct Cars) who sent a driver within 5 minutes of our call. Due to the lateness, we very nearly missed our flight. If we had, we would be seeking the return of the cost of the holiday. Their lack of professionalism and responsibility is unbelievable. Avoid! EDIT:- I have just reviewed the response from the owner. I have no idea where the driver was, but he most definitely was not at the address provided. We know that because we were stood outside from 03:15am until 04:00am when the driver of the alternative firm arrived. We certainly would not be ringing and messaging asking where the driver was, if he had turned up! There should be a clear emergency number for situations like this.