Straight Flush Plumbing Ltd

Straight Flush (specifically Alec) has been servicing and looking after our central heating for nearly 10 years and he is always so knowledgeable, helpful and quick. When the heating stopped working they scheduled me in as quickly as possible and they alway manage to resolve it with the one visit. When I was trying to get more heat into our nursery, Alec gave me the most practical and simplest solution. He also points out other areas of risk and gives me a clear and practical solution. They are a great company and everyone I have dealt with are so helpful and trustworthy.

We’ve use Straight Flush Plumbing across a number of our properties in the Wellington region and they’ve always been fantastic to deal with. Their team has helped us with a wide range of work—from gas and plumbing jobs to central heating repairs and even tricky leaks in ceilings and roofs. They are reliable, responsive, and always deliver quality workmanship. It’s reassuring to know we can call on them for everything from small fixes to bigger repairs. Highly recommend their services.

Have been relying on Straight Flush on a number of jobs around the house over the years ranging from unblocking some drains and pipes to some camera investigation of a network of pipes, all the way to heavy digging, drain and pipe laying work. Their team just never disappoints. Workmanship is super tidy and meticulous. Communication is top notch. Their team will not take any shortcuts but do the job properly. Also very tricky stuff with old vintage pipes that were not documented in any council plans got solved without issues. And the work they do just lasts! Can only recommend for their professional approach and communication. And billing is more than fair!

We had a water hammer problem which can be tricky to track down. Initially, we dealt on the phone with Dominic who was most helpful. From then on we had Max, Jake, Josh, Sterling and JT and all were a pleasure to deal with. They did a great job fixing the problem at a very reasonable price with an excellent detailed invoice of the work done. We will definitely use Straight Flush again and would highly recommend them.

We had a leaking underground gas pipe which resulted in our gas supply being turned off without notice. Straight Flush were the only ones willing and able to shuffle a few things to send someone around the same day, even though a fix couldn’t be done the same day it was to good have the leak confirmed and understand a way forward. Symon, Josh, the apprentices and people answering the phones were an absolute pleasure to deal with. Everyone was polite, patient and respectful. It made a rather stressful situation that little bit easier. The work was done to an excellent standard, ground reinstated better than how it was to begin with and all this was done at an excellent price. I would gladly use Straight Flush again, and happy to recommend to anyone in need of plumbing or gas fitting needs.

We recently had a plumbing work where we went with Straight Flush based on the hourly rate and materials that may cost. Upon finishing the job, we received an invoice and had a bill shock! First, the amount hours were incorrect, and got it resolved but still to the exact as the plumber waited outside in our driveway for a while (note, it eventually came to GPS positioning and discarded our view). Next, the materials used were a big list which got me suspicious. Upon reporting including the items of doubt (after physically inspecting ourselves), the items were checked, and acknowledged it was incorrect (not a small error! or combined cost!). We had to exchange several comms to deal with it before finalising the correct invoice. Almost 50% down from the originally invoiced! No apologies whatsoever from Straight Flush particularly considering the stress & extra hours we put in to manage as a customer (not our fault). It was a bitter experience. I'm unsure how Straight Flush is monitoring transactions and addressing the issue either lies company-wide, or, just a few staff doing dodgy stuff.

Is your pipe burst or toilet blocked or you do renovations Jeremy and the team will see you right. Many years in business serving Wellington and now Wairarapa regions. Highly skilled and well equipped with all technology and tools to complete any job yo high level. Highly recommend.

I was so glad to find Straight Flush, Alec and Ollie were professional, accurate and quick in sorting out my Braemar heating system. And I felt the invoice was appropriate. Good service and I would recommend this business.

We used StraightFlush recently to service our home gas appliances. Quick response to pricing and availability enquiries. Courtesy call ahead of arriving then quick, polite, and efficient when on-site. Will happily use them again.

Requested assistance for a leaking shower and received a very prompt response. Plumber on site the next morning at 8am and problem fixed within an hour and a half. Had a follow-up call where the plumber explained the cause of the issue, the actions taken to remedy and future action required if the problem reoccurs. Sterling service from Sterling the plumber. Highly recommended. Thank you!