Storm Appliance Repair

Nick was the best! Day before Thanksgiving our stove went out he came and diagnosed the issue got it to work through the holiday came the day after with a new part. Very impressed with this company and with Nick!

Ray was a very courteous and polite young man and gave very good advice trust worthy work! Very Professional and outstanding work! Got are refrigerator working again before Christmas thank you so much definitely recommend storm appliance repair.

Extremely Overpriced and Unprofessional We had Storm Appliances send a technician to our rental property for a refrigerator that was leaking from the water hose—a problem we had already identified before the visit. The technician, Nick, confirmed the leak after pulling the refrigerator out. He then quoted $500 to repair it. My girlfriend explained that this was nearly the cost of a new refrigerator and said she needed time to think about it. After that, the technician strongly pushed her to move forward with the repair, saying the refrigerator was “really nice,” which felt uncomfortable and sales-driven. When she asked follow-up questions—such as what specific part needed to be replaced—he avoided answering and quickly pushed the refrigerator back into place, preventing her from seeing any details. She ultimately declined the repair and told him she would call back if we decided to proceed. After he left, she pulled the refrigerator out herself, located the serial number, and confirmed the exact part we already suspected was faulty. The replacement part cost $23. We then hired a handyman (who does not specialize in appliance repair) who watched a YouTube video and replaced the part without issue. He charged $50 for labor. Total repair cost: $73. Storm Appliances charged us $85 just for the service call, and quoted $500 for a repair that required a $23 part. I contacted the company to discuss this. The receptionist said the owner was out of town and would call me back—this never happened. The only explanation given was that their parts come with a 3-month warranty, which does not justify a nearly $400 markup on a widely available part. This experience felt misleading and predatory, especially toward someone asking reasonable questions. I strongly recommend getting a second opinion before using this company.

Nick was very professional, very quick fixed. My problem and got me back on the road. I appreciate it. Thank you very much, and I wanted to give him a 5 stars.

Wonderful experience! They were able to fo the initial assessment the same day that I called. It took 2 days for the part to arrive - the day that it came, Ray was able to install it & fix my fridge. Ray was very professional & knowledgeable! I would highly recommend!

Ray did a great job. He was on time, courteous, pleasant, and professional. He diagnosed the problem and repaired the dishwasher all under one hour. I was very happy that I chose Storm Appliance Repair.

Ray was wonderful! He came out within half an hour of me calling the office. This was at 6pm mind you. He came back the next day with the part and fixed my washing machine within an hour! Great service.

Outstanding service and quick appointment set up. Ray was able to repair the suspension rods on my washer within a day with no issues. He was prompt, came prepared and finished within an hour. I recommend Storm Appliance Repair for any house appliance repairs.

Nick was very polite and prompt. He diagnosed the problem, proposed/quoted the solutions quickly, & repaired our dishwasher in no time. I highly recommend Storm & Nick for repairs!

Excellent Service From Storm Appliance Repair! I called Storm Appliance Repair to fix my wall-mounted microwave, and Ray did an absolutely outstanding job. He showed up on time, diagnosed the issue quickly, and handled the repair professionally. His attention to detail and workmanship were top-notch. Ray was friendly, knowledgeable, and made sure everything was working perfectly before he left. I really appreciate the quality of service and will definitely be using Storm Appliance Repair again for any future appliance issues. Highly recomend!