I had a fantastic experience with Storm Appliance Repair. Nick came out to take a second look at my refrigerator after a frustrating situation with a different repair service. From the start, he was professional, transparent, and incredibly helpful.
He walked me through each step of the diagnostic process, clearly explained what could be wrong, and gave honest insight into whether it made sense to repair or replace the fridge. He didn’t charge me a service fee, and he took the time to give me a fair, detailed estimate.
What really stood out was the quality of his customer service, he was respectful of my time, answered all my questions, and made what could have been a stressful situation feel manageable. I really appreciated the integrity and clarity he brought to the process. Highly recommend and would absolutely call again.