Our buying experience with Stony RV was wonderful. We had found a unit they had on their website and just showed up to take a look. We were met by very friendly staff (Julie at reception) and everyone seemed as excited about our potential purchase as we were. We had the pleasure of speaking with the owner Clayton and got a very good honest feeling from him. From there we were dealing with their main sales/yard man Duane. He was very helpful and knowledgeable and came with a very low pressure laid back approach which put us at ease. Everyone involved seemed very honest and open, we went through the trailer thoroughly as well as their own maintenance sheet and records. This was a used unit but any issue I had was immediately taken care of and no fuss was made. I had a few basic trailer related questions that didn’t pertain to my unit and their service team (Jole and Cam) were very open to taking the time to answer them. I respected their knowledge and product and they respected my requests as a buyer. We loved the unit and this sales approach and mutual respect made it a no brainer to make our purchase through Stony RV. I had came back to look a second time at the unit and ran into their detailer (Audrey) and we shared camping stories and conversation as though I was part of their family already. When it came to financing, Krista worked with us and got us the best interest rate and made that process also seamless. I was unable to pick up my trailer for a couple of weeks and when I phoned Clayton and explained, without hesitation he was willing to hold my unit for me until I was ready for the pick up. On pick up day Duane was there and ready to fit up my new hitch and go over a thorough walk through with my wife and I on the unit. We went on our way and we’re very happy with the whole process. If I ever have a question, concern, need a part or to trouble shoot something, I feel confident that the team at Stony RV will be there for me. I recommend any and everyone to these guys before you go to the big stores as you will get the customer service of a small based business that you will not ( that I have not) from the larger companies.