Here is a list of what was great about my experience buying a full roof replacement from Stonebridge in Sept 2024:
1. They (an owner)responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. I happen to meet him on the street while he was helping another client and he responded that day. 👏🏼👏🏼👏🏼
They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. We work full time and do not have the time or energy to work with a Mickey-Mouse operation who doesn’t text or use other forms of communication, or takes forever to respond. 😵💫😵💫
2. They are local, so I trusted that more. I had heard stories about shady contractors, so I liked that they had a business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance supported. $$. Every thing from the bid to the bill was above the table, not shady!
3. The crew were the most hardworking I have ever seen. And, it was so hot that week! They cleaned up after each session and were professional and polite and most of all very kind people. The supervisor, I recall, is Juan. They kept their work contained in my yard and parked properly near my house in the street. They didn’t annoy the neighbors. I received no calls or complaints. They kept all their equipment in order and they were not in anyone’s way. They brought their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. 🤩 There was no evidence of their trash, not a speck. So impressive.
4. When it came time for me to pay, they offered to pick up the check because I was worried about mailing it. What service!!!
I am in no way affiliated with this company but I am now a fan!
I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM
FOR A ROOF.