Small inconvience happened with the bike on the way back, rang the dealership who swiftly came to the rescue, a van was sent out to take me and the bike back. The problem was promptly resolved by great engineers. Billy was great company in the meantime and offered coffee to keep warm. Everyone was so kind, supportive and apologetic. Alex even took me and the bike home to save the journey back in the cold temperatures. Great team. Things happen, and they dealt with it better than I could have ever asked for; I could not be more grateful. For any names I did not mention, BIG Thankyou to the WHOLE team. You guys are brilliant.