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Star Sprinter Service

  • 5
    (72)
Star Sprinter Service
Reviews
5 out of 5
(72 reviews)
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David
a month ago
I can’t say enough good things about Lee and the help he provided with my 2014 Mercedes Sprinter. Before I even purchased the van, I connected with Lee through Reddit. He was incredibly helpful during the buying process — looking up the vehicle’s mileage history and confirming the remaining extended warranty coverage. That gave me real confidence moving forward with the purchase. After buying the Sprinter, I had it inspected at another Sprinter shop in San Diego. They recommended several legitimate maintenance items (transmission service, oil service, rear differential service, brake service) and 2k for new DPF, but they also suggested some expensive repairs that didn’t seem necessary — including $2,000 for ball joints and tie rods that were actually in good condition, and $900 for a throttle body gasket. When I reviewed everything with Lee, he was completely straightforward. He confirmed what truly needed to be done and agreed the DPF should be replaced — but he also took the time to verify that my extended warranty would cover the DPF replacement at the dealership vs. just offering to fix.That alone saved me $2,000. On top of that, Lee is a mobile mechanic, which makes everything incredibly convenient. He came directly to my home, handled the necessary maintenance, and charged significantly less than both the dealership and the local Sprinter specialty shop — roughly 20–25% less. What really stands out, though, is his integrity. After completing the transmission service, there was a small leak. Lee came back the very next day, no questions asked, and took care of it. He truly stands behind
Pete Mcclintock
5 months ago
Where do I start? I purchased my 2019 Sprinter about seven months ago. I ran into several issues right away and simply needed some phone support, Lee was so patient and helpful. More recently when I needed some work done quickly Lee came the next day and took care of it. He is a master sprinter mechanic and his fees are reasonable. What else could you ask for?
Suneth D
5 months ago
Honest, knowledgeable, and genuinely helpful Sprinter mechanic I had an excellent experience with Lee at Star Sprinter Service. He handled both my oil change and differential service on my 2004 Sprinter, and I couldn’t be happier. Lee is honest, straightforward, and genuinely cares about his customers — no upselling or pressure, just clear communication and quality work. It’s rare to find a mechanic who combines deep Sprinter expertise with such a friendly and trustworthy attitude. If you own a Sprinter and want someone who really knows these vans inside and out, Lee is the person to go to. Highly recommended!
Bernadette Yu
a month ago
We own a 2016 2500 2.1L 4 cylinder Sprinter Van with less than 60k miles on it. Currently used as a full-time traveling home on wheels, it’s been very reliable with regular maintenance performed. Recently, we noticed a pitched sound coming from the engine when under load. And then few days later, the check engine light came on. We called Mercedes Benz and was sadly informed that we were out of warranty, by 4 months! We started calling around for quotes and found that a lot of mechanics came across arrogant and less than willing to help. We called Lee and immediately noticed a difference. He was willing to listen to what we thought it could be, and made an appt with us. Thankfully, due to a cancellation, he was able to see us sooner. After a diagnostic, and a look at the engine, he confirmed what we assumed was the problem. The unfortunate part was that it wasn’t something we could ignore. The very fortunate part was that Lee was able to actually get it fixed the same day - new water pump, serpentine belt/pulleys, and intake manifold (including head and gaskets), and DPF bracket replacement. If you’re looking for an honest, professional and decently priced mechanic for your Sprinter, give Lee a call. He is passionate about his trade, and it shows in his work ethic.
Stan Maida
3 months ago
Lee is, without a doubt, the Best mechanic I’ve ever used. Knowledgeable, trustworthy and easy to work with. He keeps my 2017 Sprinter with 268,000 miles running like new.
Rowena Musico
a month ago
Lee is an incredible mechanic. He was able to identify the issue and repair the problem very efficiently and professionally. I highly recommend Star Sprinter Service.
Melesio flores
4 months ago
I had a great experience with Star sprinter service. when I first called Lee (Owner) which was very professional at explaining the reason and causes and answering every concern with your vehicle ,I panic when my 2019 diesel sprinter went into limp mode and won't shift into gear but after talk to Lee over the phone made me feel it was not as bad as I was thinking . That's when I realized I found the right mechanic , what really amazed me the most, was he was quick , same day service, and inexpensive to get my vehicle up and running. I highly recommend start sprinter service for all your needs and concerns on this great sprinter vehicles we love to drive .
Juan Romero
a year ago
Lee has worked on two of my vans, a Dodge Sprinter and a Mercedes Sprint, he fixed a major issue on one (screw broke off in block) rather than having to remove the whole engine he was able to work around it, he’s a wizard. Honest, fast, efficient, reliable, I call him when I have questions he answers. Super solid guy
Dylan Quiros
a month ago
Lee was wonderful. Answered right away, dropped everything and was out to diagnose the issue within half an hour, he was promt and professional. He waked me through what would need to be done in order to fix the issue. Prices were very fair. I will be utilizing him in the future.
Steffen H.
3 months ago
I had concerns about my Sprinter and posted about it in a forum. They reached out to me and found an issue with a specific part that the dealership didn't even know about! Now the dealership is working within the warranty to fix the issue thanks to this business. This individual definitely seems to know their way around a Sprinter AND can help you determine the correct parts based on your VIN (apparently....even better than the dealership!). If I was in the San Diego area I would trust this individual with my Sprinter and know the work is done right.
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