I’ve come to Stan’s on and off for sometime now and I have now decided to never come back again. The following events transpired on September 16 in between the hours of three and 4:45 AM.
I called before making the trip over from LA asking if you had any maximum impact in stock because right now it’s impossible to find anywhere. The guy on the phone didn’t know what it was, and rudely suggested there are other adult shops in the LA area, and then said you can come in and look. That literally defeats the purpose of me calling beforehand to ask if they had it so that I could save myself a trip in case they did not, but since he didn’t know what it was, I made the trip over anyway. He also hung up on me while I was mid-sentence.
When I arrived, I spoke to the employee that had hung up on me, and I came to realize that they in fact did not have any maximum impact in stock. Because I had made the trip over already, I decided to pay for a private booth and preview a film. When I got in, the movie was stuck on the menu screen. I went back out to let him know that the movie was in fact not playing as he had stated. I had to come back to him to let him know the movie was not playing three times.
While I was in my booth, someone tried entering my booth claiming that that booth was theirs. I, of course, found this very confusing and an immediate turn off. I had paid to preview a movie and now no longer wanted to do so because of this interruption. The person that had tried coming into my booth was walking back-and-forth amongst the private booths.
When the employee saw this person walking back-and-forth, he told them that their room was room one. That’s the room that he had assigned to me. I then told him, “room one is my room. That’s the room that you gave me.” The employee couldn’t be bothered over the fact that he clearly made a mistake in assigning booths to people because he put another person in the room that I was already in and doubled down on telling her that that was her room.
For some reason, I was still trying to hold some grace for this employee and was determined to not let this night end in disappointment. I began to look at the male masturbation toys and saw a really cool toy that’s called the fuck flask. Super discreet. I was completely prepared to purchase this toy, until I realized that I had to budget and handle my finances responsibly, which led to me deciding that I couldn’t afford to get this toy after all. This employee said “come on, dude, you’re wasting my time.” I’ve worked in retail before so I understand that workers can come across some rather unpleasant customers, but I am not one of those people. I’ve treated this guy with nothing but respect and I keep getting hit with rude and appalling behavior.
I truly hope that this new employee is not an indicator as to the kind of staff that helps run this business. I don’t think I’ve ever experienced such unprofessionalism in my entire life.