Only had negative interactions with this practice. I’ve had a lot of work done here, and after getting the work assessed at another dental practice, most of it needs redoing. Not what you expect when paying £2,000+ for a root canal and crown.
They’re very reactive as opposed to proactive, would prefer to try and fix the problem, rather than preventing it from coming up on the first place.
Dentists have gotten too comfortable there, try and get you in and out, feels very much like an NHS dentist, but you’re paying 5x the cost.
Definitely one of the worst private dental practices, not the level of service you expect and definitely not the level of expertise either.
Not only that, when asking for my full dental history to send to my new practice, the receptionist was clueless and unsure whether she could send it to me, ridiculous given GDPR obligations.
My only regret is how long I stayed with this practice, there’s plenty of other private dental practices in St Albans that would be a much better choice than this one.