Spring Emergency Room

This ER is by far the BEST ER! The level of Compassion is unmatched. The whole staff is immaculate! Juan took great care of me! His personality fits with his job! Although he reached for my soul when swabbing me for Covid and Flu but he got the job done. The made sure I ate and was Fed, handed me an iPad to order food from any restaurant. I trust them with my health HANDS DOWN. They made sure I had my fluids, antibiotics breathing treatment(that I never knew I needed until then) sent me home with all the needed medication

The Most Compassionate and Respectful ER Experience – Spring ER is Truly One of a Kind I don’t even know how to fully express the gratitude I feel toward the team at Spring ER. As someone with a long and difficult history when it comes to medical care, I’ve developed pretty severe anxiety about going to the doctor or visiting the ER. I’ve been dismissed, rushed, and made to feel like a problem in the past—so walking into any medical setting feels like a battle in itself. But this time, I was the one not feeling well, and I knew I couldn’t ignore it. I am so thankful I chose Spring ER. From the second I walked in, I was met with kindness, patience, and genuine care. Every single staff member—from the front desk to the nurses to the physician—treated me with warmth and compassion. They didn’t just see me as a patient; they saw me as a person. They immediately made me feel safe and comfortable, even as I was fighting off an anxiety attack. The atmosphere was calm and welcoming, and it honestly felt like they had created a space where people like me—people with medical trauma and anxiety—could finally breathe. What stood out the most was how deeply they respected my wishes. If I didn’t want medication or had concerns about any procedure, they never once pressured me or made me feel judged. Instead, they offered options, asked thoughtful questions, and truly listened. They asked me multiple times if I felt okay with each step they were taking. That kind of care is so rare. I felt in control, heard, and truly taken care of. The physician was incredibly thorough, running all the appropriate tests and procedures to get to the root of what was going on. They explained everything in a clear, calm manner, and constantly checked in to make sure I was comfortable and understood what was happening. I never once felt rushed. They answered every single question I had—no matter how small—and even asked follow-up questions to ensure I felt fully informed and supported. In a world where emergency rooms can often feel cold and chaotic, Spring ER was a breath of fresh air. They restored my trust in medical care. I walked in terrified, but I walked out not only physically feeling better—but emotionally lighter, too. That’s something I didn’t think was possible in an ER setting. I truly hope I never need to visit the ER again—but if I do, I will only go to Spring ER. They changed everything for me, and I’ll never forget how they made me feel. Thank you to the entire staff for being everything I didn’t even know I needed.

Yesterday I ended up in the ER which I haven’t been too in many many years. I work in the Fire and EMS field so we try to stay out of ER’s. We see it everyday, long wait times, stressed out staff just wanting to get you in and out like a herd of cattle, upset patients, etc. Now I can say this with confidence and satisfaction, this place is absolutely NONE of the above. In fact, it’s a 10/10 Highly recommend!!!!! 1. The staff is amazing. They were so freakin nice, polite and generous. 2. No wait!!! Now although I did show up at 0430am, I went right back to a secure, private room with a bathroom and tv. 3. They offered me food and drink multiple times throughout my visit. 4. The place is super clean!!!!!! 5. They listened!!!!!! They started my treatment right away, no delays at all and got me all fixed up. The registration process was so quick and easy, they have it down to a science. 20 out of 10 recommend for that unwanted ER trip in your life.

I went in tonight experiencing cardiac issues. This place was the closest to my home (0.6 miles). I immediately walked in convinced I was about to have a heart attack. The lady up front asked for my identification card and insurance, then proceeded to take me to a room in the back. I was in so much fear about my heart, I began to vomit in a vomit bag. The “Dr” comes in the room and asks me what I was experiencing. I proceeded to tell him my symptoms and the fear I was experiencing with my heart. The “Dr” seemed very detached and showed ZERO compassion! Not even a glimmer of worry on his face! ordered an EKG. WHICH TOOK FOREVER TO HAVE DONE! After the EKG was done, the lady at the front desk came into the room and shamelessly said I was going to have to pay 1,500$ UP FRONT to proceed with any further medical care!!!!!! I was blown away!!! Imagine actually being in a life threatening situation and not being able to have services provided because you don’t have over a grand to just hand over immediately!! I told her I didn’t not have that much money to pay up front immediately. She then has me sign a paper basically saying you’re not rich so we can’t help you!! The “Dr” comes in and says “it’s not life threatening, but I cannot provide anymore services”, it’s. Not my hospital, I just woke here”. I was in SHOCK!!!!!!(not to mention my. Blood pressure was never taken, my oxygen level, not even a temperature level!!!!!) never in my life have I experienced so medical neglect!! I didn’t even get my basic vital’s taken! It’s ALL ABOUT THE MONEY!! And yes I’m talking about you SPRING EMERGENCY ROOM! Do not ask me to take my review down or change it like you do every other negative review!

Thank you for the incredible care. I was greeted with a smile and brought back before I could even sit down. Every team member provided exceptional care and had the best personalities. You can tell they are a well oiled machine and are passionate about what they do. Its never a place you want to be, but I'm thankful for the care that I received during my visit.

This place is by far the best walk in ER clinic I have been to in 15 years. First contact with the front desk nurse is first impression and she did represent her employer with 100% professionalism. Very very respectful and very understanding on what a patient is going through. Once inside the staff, the nurses and the doctors make you feel well taken care of. Dr Milian is an awesome experienced MD. This place has all the latest technology equipment. Located in the center of the Harmony Spring area this place is highly recommended. They even have Ambulance transport. Great place.

What an amazing facility! The entire process from start to finish was excellent! The staff was extremely sweet and welcoming! The facility was so clean and top tier! The nurses, techs, staff and especially Dr. Rassolih were absolutely amazing. They were all so knowledgeable, patient, kind, friendly. Their bedside manner was absolutely spectacular! Bedside manner is absolutely key when you’re already so stressed in going to an ER. the last thing you want is a doctor who has horrid bedside manner. You’ll never find bad bedside manner with Dr. Rassolih. He is absolutely a God send. So kind, and knowledgeable. Couldn’t say anything more kind about him nor this facility if I tried! Thank you Spring ER!!

I brought my daughter here a few months ago when her fever wasn’t coming down with Tylenol or Motrin. There was no wait, and the entire staff was SO kind. They even gave my daughter a teddy bear when we were leaving. 10/10 highly recommend. Thank you all so much!

I had a positive experience at Spring ER two weeks ago. Dr. Umer Ahmed and the staff were amazing. They got me in quickly, were super friendly, and took care of me. The place was clean and comfortable, and the whole visit went smoothly. Excellent service all around!!!

We recently had to bring our daughter to the Spring ER after she broke her arm, and from the moment we walked in, we were treated with the utmost hospitality and care. The gentleman at the front desk greeted us warmly and acted with a true sense of urgency to ensure our daughter was checked in and seen right away — that level of attentiveness is rare these days. The entire medical team demonstrated some of the best bedside manner I’ve ever experienced in a hospital setting. The main doctor (I feel terrible for not remembering his name!) was incredibly patient and gentle with our little one, especially given how distressed she was. Edward and Missy went above and beyond — they truly redefined what it means to “handle with kid gloves.” They showered our daughter with kindness, smiles, and even teddy bears to help her feel as comfortable as possible throughout the process. I can’t thank the Spring ER team enough for their compassion and professionalism. I would highly recommend this emergency care facility to anyone in need of quality, heartfelt care.