I can’t say enough good things about Southway Towing Company. They truly went above and beyond for me in the middle of the night during freezing cold temperatures with freezing rain. Being stuck in weather like that is stressful and scary, but Southway Towing made the entire situation so much better.
A huge, special mention to Faisal, the driver who helped me. He was incredibly professional, kind, and reassuring from the moment he arrived. Despite the terrible weather and late hour, Faisal stayed calm, worked efficiently, and made sure I was safe and taken care of. His attitude and willingness to help really stood out and meant more to me than he probably knows.
Customer service like this is rare these days. Southway Towing and Faisal showed true dedication, reliability, and compassion when I needed it most. If you ever find yourself in trouble—especially in bad weather—this is the company you want to call. Highly, highly recommended!