SOUTHSIDE AUTO PRO LLC

I started working with this shop earlier this year and have spent nearly $2k with them. When I worked with them they said that the diagnostic fee was $150. Because I had good experiences, I referred them to a friend. I showed him the text where they told me what the diagnostic fee was. He had a completely different experience. They made him pay for the repair up front. Then, when they came out and found more issues, he declined to go through with the service. Even though they didn't do any repairs, they refused to give him a partial refund because they guy came out and did a diagnostic. If the diagnostic fee is $150, why keep all his money, roughly $300? I'm embarrassed for referring them. These are tough times for a lot of people. Charging a diagnostic fee is fair. Keeping the money for a full repair, even when you didn't perform it, isn't. I will not be spending any more money with this shop. Buyer beware.

I had my car towed from 2 other places before I found them!! They didn’t try to take advantage of me , had my car ready the same day, and got my Benz back up and running from not cranking at all. A lot of places overcharge for foreigns while still lacking the knowledge, NOT HERE!! Thanks rell for fixing my car! And Tanay’s customer service in the front office is all that and a bag of chips! Old mechanic said it was a timing chain to take advantage, rell said ITS A STARTER AND WE GONE FIX IT NOW!! Love them .

I had high hopes for this location. The woman who worked at the desk was incredibly nice, kind and professional. But the mechanics are scammers. First I pay a diagnostic fee via cash app (that they later said I didn’t pay). They diagnose my car with a starter issue for 850$. The next day, the mechanic calls to tell me- it’s not the starter. That they have no idea what’s wrong with it and they would call me back. Then I get a text form the same mechanic saying it’s the entire ENGINE is dead and will cost nearly 5k to fix. I ask them to put the old starter back on and I’ll have the car towed somewhere else. THEN they tried to hold my car hostage because they never applied my diagnostic payment. Towed the car to L&N, the new shop immediately notices that the starter was put back into my jeep incorrectly, they changed the starter and I drive away for 500$. These folks over here playing with people. And I’d be weary of these other reviews. Or possibly take a male presenting person with you….cuz they’ll try to play in your face if you’re a woman.

Tyrell is honest and upfront. The price is fair for the level and quality of service you get. The turn around time for getting your car back is fair. I would highly recommended!

If you need a good reasonable and good quality on repairs for your vehicle this is the place. Everyone that is employed at this shop is amazing. Helped get the correct water pump and thermostat for my jeep cherokee. 10/10 stars i was real happy that they was willing to still help us right before they close amazing service. Y'all definitely need to pull up. They get your car fixed here because they got you

I Thank God for Rell & T. They corrected a missing bolt in Catalytic Converter and Head gasket. T was so accommodating and friendly. I Love good Customer Service. The price was reasonable, and I very Appreciative❣️ Oh yeah I'll be utilizing this company again.

We had an excellent experience here. The mechanics and management are awesome. We flew into Atlanta and our truck had lost most of its power while parked in the garage. I called and they said “come over and we’ll take a look”. That alone is amazing. It was already after 4:30 in the afternoon. They checked out the truck, recalibrated the throttle and even gave my family of 4 cold water bottles. The price was more than fair We even doubled it because they deserved twice as much as they asked for. I’d recommend this shop to anyone looking for kind people, great mechanical work, and a more than fair price.

Good people over here. First off, the woman who answers the phone is cool as hell. But I had a stuck passenger side car seat that two other places couldn't fix. I brought it in to Southside and they had me straightened out in about an hour. And they were friendly on top of that.

Awesome professional staff!! I had had my rack and pinion, water pump, and radiator done here and all were done faster than any place I have been to. And the prices are reasonable. Definitely my new mechanic!! If you want ot done right, come here!!

I went in burning up, left out cold. A/C it's not working properly. They diagnosed to make sure the correct thing was fixed. The diagnostic price came off the overall repair price Tyrell gave me a very fair price and informed me of another issue I was having and unaware of . I will most definitely be back to have that repair done and recommend him to everyone