SOUTHSIDE AUTO PRO LLC

I started working with this shop earlier this year and have spent nearly $2k with them. When I worked with them they said that the diagnostic fee was $150. Because I had good experiences, I referred them to a friend. I showed him the text where they told me what the diagnostic fee was. He had a completely different experience. They made him pay for the repair up front. Then, when they came out and found more issues, he declined to go through with the service. Even though they didn't do any repairs, they refused to give him a partial refund because they guy came out and did a diagnostic. If the diagnostic fee is $150, why keep all his money, roughly $300? I'm embarrassed for referring them. These are tough times for a lot of people. Charging a diagnostic fee is fair. Keeping the money for a full repair, even when you didn't perform it, isn't. I will not be spending any more money with this shop. Buyer beware.

I had my car towed from 2 other places before I found them!! They didn’t try to take advantage of me , had my car ready the same day, and got my Benz back up and running from not cranking at all. A lot of places overcharge for foreigns while still lacking the knowledge, NOT HERE!! Thanks rell for fixing my car! And Tanay’s customer service in the front office is all that and a bag of chips! Old mechanic said it was a timing chain to take advantage, rell said ITS A STARTER AND WE GONE FIX IT NOW!! Love them .