Southampton Hot Tub

The staff at Southampton Hot Tub did a wonderful job repairing and refurbishing my 10 year old Bullfrog hot tub! I would highly recommend them when needing service on your spa!

As soon as we walked in we were greeted with a good morning. Looked at other places but the genuine courtesy and in house delivery and service, made our choice easy. Christine assisted with our numerous questions and concerns and offered suggestions but wasn't pushy. Super excited for our hot tub to come! Everyone at Southampton hot tub made the decision easy to go with them.

We had the opportunity to work with the team at Southampton hot tub on our X-2000 swim spa and Covana top. When we had maintenance issues with the top they stood with us through thick and thin to make sure it was working properly and to our satisfaction. Highly recommend this team!

Southampton Hottub Team did a great job with the installation. They were adaptable and helped solved challenges across the board ! I’d highly recommend utilizing this company for buying a Hottub!

We actually found them in our local Costco doing a promotion and not a bad way to buy. The biggest bonus was the install crew. They were just here with 96 degree weather removing an old hottub and putting in the new one. They were like a well oiled machine with everyone knowing what to do. Bonus is they left ZERO mess or trash behind. Awesome work!

We had been thinking about adding a spa for years, so I turned to ChatGPT for help researching the right model—and that’s how we landed on Bullfrog Spas and Southampton Hot Tubs. We stopped by the Huntingdon Valley showroom on a whim and met Greg, a knowledgeable and refreshingly low-pressure salesperson. He walked us through the entire process, offering expert advice on what to consider (and what to avoid), sharing pricing details, and then giving us space to make our decision. It was exactly what we were looking for—guidance without the hard sell. We made our purchase that day. Christine took over from there, managing every detail—from helping us finalize our spa configuration (including JetPak recommendations) to coordinating a delivery date that worked with our tight schedule. She nailed it. On delivery day, Pat arrived right on time, just as promised. He and his team carefully moved the spa into place on our patio, installed the cover lifter, and made sure everything was ready for the electrician. After the wiring was complete, I ran into a small issue. I texted Greg and quickly received a call from Alex, who let me know that someone would be out that same afternoon. Despite it being the evening of July 3rd—the night before the holiday—Pat returned around 6 PM and had everything working perfectly within minutes, just in time for the 4th. A spa is a major investment, with a lot of moving parts—literally and figuratively. We’re confident we chose the right team. Southampton Hot Tubs delivered exceptional service every step of the way, and I have full confidence they'll continue to support us for years to come. Thank you!

Pat at Southampton has been great with helping us get the hot tub we wanted. The team did a great job installing and they are always available if we have questions. We are so happy with our spa and glad to have a local company to work with.

I would definitely recommend this company for your Hot Tub Maintenance they were really nice and showed me what to do to keep my Hot Tub cleaned and showed me a lot of stuff will definitely continue to keep using them

Great experience! It started with an introductory call with Christine, who was very helpful. As new owners we had a dozen questions, but Christine was knowledgeable, patient and really put our mind at ease. Our technician Dave was fantastic! Not only did he do a great job with the service, but he took his time to explain the system and the things we needed to look out for. He never rushed, made sure we were comfortable with the system and left the site cleaner than he found it. Great experience, great customer service.. looking forward to working with these guys again. Highly recommended.

I had an issue with my LED lights not working in my Mira Hot Tub. Dave came out promptly, diagnosed the issue and fixed it!! he was professional, courteous and knew his job. He explained everything to me in detail and even offered some tips to help maintain my tub. Any trouble I may have with my tub moving forward (hopefully not for a long time from now lol) I will be sure to call Southampton Hot Tubs!! Based on my experience, I highly recommend!! Thanks!! Fran. R.