Buyers beware. I contacted this dealership looking for a straightforward, aggressive OTD price on a vehicle—especially since I live 45 minutes to an hour away depending on traffic. I also had reasonable questions, like why two Sierra 1500 Denalis with identical window stickers (color being the only difference - both colors costing the factory $495) were priced nearly $6,000 apart. They also had this same issue with some Sierra 1500 Elevations and tried to say they had different packages, when they clearly did not.
Note: A lot of dealerships like to use the line about “different incentives on different cars/trucks,” and that’s true if it’s an entirely different trim (i.e., AT4, SLT, Yukon, etc.). BUT, two trucks with the same trim, same drivetrain, same engine, and identical window stickers should not have drastically different incentives.
If they’re:
• Both same Trim
• Both same Engine
• Both same DriveTrain
• Both same Packages
• Same model year
Then the incentives should be the same. If they’re not, the dealer is either:
1. Misrepresenting incentives, or
2. Marking one up for profit and blaming “incentives.”
So, instead of realizing they were dealing with a well informed buyer and just provide honest answers, I was met with the usual tactics: pressure to “just come to the lot,” vague claims that “not all vehicles share the same incentives,” and a handful of other misleading or shady responses. I attempted to speak with the GM multiple times and was repeatedly told he was out or unavailable for one reason or another.
In the end, I bought my truck from Ancira, who gave me their best competitive price immediately—just like several other dealerships did. This dealership, however, was by far the worst experience I’ve had, and that’s saying something considering I served in the military and have purchased vehicles all over the country and out of the country.
I can absolutely understand why they hold a 1.9-star rating on Yelp (at the time of this writing), and why others on here, have shared similar encounters. Truly disappointing from start to finish. Make sure you are WELL INFORMED and alert, if you are dealing with this place.