I’ve been wearing hearing aids since 2010, though I needed them many years sooner. The hearing, speech and sound clinic I had been going to since 2010 was no longer in business. Very sad because after 5 years, my hearing aids were at the end of their serviceable file. After searching for a new clinic, I was fortunate and lucky to have come upon, “Sound, Speech & Hearing” clinic. I was greeted professionally and had a very brief wait time. The waiting area and office was spacious enough to feel comfortable. My appointment with Dr. Morganne Frampton was very thorough and comprehensive. I was treated with respect, kindness and felt very well taken care of. Through the examination and hearing test Dr. Morganne Frampton noticed a perforation in my left ear drum. Which was never pointed out to me before and would explain why I didn’t hear as well from my left ear with my old hearing aids. As I walked out from my 1st visit I actually did a little jump for joy, as best as I could as an elderly male!!! Note: My picture is a younger version of me!
I knew I had found a new home! I couldn’t wait to receive my new hearing aids and when I did receive the notice to come for my second visit, I was not ready for what happened on my 2nd visit. I expected the same wonderful and awesome service I received on the first visit! BUT to exceed it, was beyond comprehension. WOW what an awesome organization.
I hope I am able to express the joy and happiness that I felt while writing this review. Loving every second of my new hearing aids. I did come in for a 3rd visit to make a few adjustments and again, exceeded my very high expectations!!!!!!