SOLO rent a car Marbella

*Edit* since writing this review there has been correspondence back and fourth and they have agreed to return my deposit in the end. DO NOT USE! I hired a car from here and it was all okay until one of the tyres went flat. I looked closer and it had been worn right down. I only had this car 2 days so know it couldn't have been me. I followed the correct steps by letting them know and they sent a truck out to recover me. I got a new car for the rest of my rental and returned it with no problems. I hadn't heard from them but they still had my deposit. I emailed them to ask about it and they hit me with an invoice for 4 new tyres totalling 773,25€! As well as other hidden costs totalling at €890. They can only discuss this over email as apparently it's a different department. This is not honest or fair business. I would recommend avoiding. There are lots of other car rentals in the area. If the company changes it's stance and discusses this with me I will amend my review accordingly.

Excellent service! Everything went smoothly, even a flat tire was no problem. Deposit refunded within 2 days. I’ll definitely rent here again! See you soon ;)

I have found my new rental company! The car was in great condition and smelled amazing. No damages or anything, so you see there are well taken care of. The price was good and the service quick. I will be using them the next time!

Really excellent service! The whole process was smooth and easy, and the team was very helpful. The car was in great condition, clean, and reliable. Prices are very affordable compared to other rental companies, we took out the premium insurance so worked out very well. Drop off was super easy also. Highly recommend.

Summary: they gave us a car with low oil, followed by unresponsive customer service, causing us to lose a whole day of our trip. We rented a car and after driving it for only 150km, the low oil level light came on. I briefly checked the oil and it was low. How is it possible that a rental car company does not check the engine oil of their own cars? To make matters worse, I tried calling their offices for 2 hours, to decide how to proceed, and nobody picked up. Then they were closed for the day and we decided to abort our trip, as we were in the middle of the road. In the next day, I called as soon as they opened up and nothing. After a couple tries, I reached out to the Málaga offices, which did pick up, and they said they would call us back. But they didn't. We called again and they said they would call us back. But they didn't again. They only connected us to the Marbella offices in our third time, 2 hours after we first called that morning. They finally agreed with replacing our rental which required us driving back to Marbella. Once all was said and done, we had already lost a whole day of our trip. No one even apologized. I submitted this review before and, in their response, they said it was only a maintenance alert and it was my choice to abandon the trip. Therefore I am resubmitting this review to include proof that the engine oil was at the lowest recommended level. If I continued the trip and something happened to the car, I am certain they would blame me for driving it with the low oil check on. They also said I should have used the email on their website instead of calling, but their website list both email and phone number together, with no information that one is preferred over the other.

Excellent experience. Smooth & efficient booking system. Easy to use and good communication. Car was nice & clean and in good condition (fiat 500). Friendly service on collection & drop off. Definitely recommend and would use again. 👍🏻

Excellent pick up and return. Vehicle in very good condition. Staff very pleasant. Only ( and very minor) issue, is that the return drop off at Málaga airport is tricky to find. Very clear directions and much better signage on site would be appreciated.

Everything went so smooth. Much online and at the location we got the car very fast. We could bring it back after the office opening times, which went very easy. The car was new and very clean. We had great experience with SOLO and I do suggest others to use their services.

We hired a Nissan juke automatic for nine days, the car looked and drove like new, the handover was very quick and the member of staff who helped us was very friendly and spoke perfect English (thank you). The fuel policy was simple at full to full so no dramas and there is even a petrol station just around the corner to top up before drop off. My deposit was credited back to my account after one working day, so again perfect. All in all a great car from a great company. See you again next time.

Very friendly, great car and everything worked perfectly.