Solo Appliance Repair

This company was timely on answering and scheduling, but that’s the only good thing I have to say. The technician came out to diagnose what was wrong with my washing machine, faulty bearings on an old machine (My machine was working well other than being absurdly loud). He left and said it would take maybe 4-5 days to get the parts. Didn’t hear from them for about a week, until I sent an email inquiring when to expect repairs. I was called the same day and was scheduled within 2 days. When he came back, he tore the machine apart to do the work, only to find that he ordered the wrong size bearings. He left the machine taken apart, told me 2 days max. He said he would call to schedule. Two days later he showed up, without an appointment scheduled and I was at work, unable to answer. The company had me marked as a no call no show on a scheduled appointment. I had to call the company and schedule him for the next day. He came within the window he was scheduled. I was working and had my adult daughter FaceTime me so I could make sure the machine was working, which it was, without noise. That evening when I got home my daughter said after I hung up with her, he stayed and tinkered around a bit more before leaving in a hurry. I tried to do laundry the next morning and the washer wouldn’t even turn on. I had my boyfriend look at it. The tech had taken the screws that hold the top on and had left the inside wires unplugged and disabled. I had called earlier in the day to have them come back out but they couldn’t come out the same day, scheduled for the day after. Once I found he left the wires unplugged I called back and refused to allow the tech to come back. Hire at your own risk but I definitely feel this was left disabled on purpose, as I also now have an error code showing up that was never there previously.

Technician was friendly and knowledgeable. Quickly identified the problem, an inoperable solenoid switch. Ordered the part through contact with home office and gave accurate price estimate and emailed invoice. Returned in two days with correct part and rapidly installed, checked, buttoned up, cleaned up, and completed collecting bill with email confirmation. Technician was efficient and nice. Excellent work. Will recommend this service to neighbors and friends. Thanks!

Dryer stopped heating on Sunday. I called Solo Denver and they sent a tech within hours. Fuse replaced, vent cleared, and it works better than before.

Omare was very professional. He's from the Ukraine and is a very hard worker. Fixed our washer and dryer, was clear about pricing, made sure not only that everything worked but also explained to us what he did and how to contact them for the future. Great to work with, highly recommend!

Arranging the service call was extremely easy. The technician was fantastic, did a great job, and made excellent recommendations on the best path forward to save us money. I highly recommend this company.

Had solo repair a leak on the refrigerator on 23 Sept, 2025. On 5 Oct 2025 called solo as refrigerator was still leaking and was told I would have to pay a new service charge to have the repairman return to fix the problem. This is not a good business practice as the repair was not done correctly the first time. DO NOT RECOMMEND THIS BUSINESS as it is a rip off. $189 out the windows and problem was not solved.

Our dishwasher flooded the floor out of nowhere. Solo got here same day, swapped a split hose, and dried the cabinet. The tech explained how the inlet valve sticks and what to watch for. He also suggested a simple cleaner to keep the spray arms clear. Billing matched the quote. Five easy stars.

I requested a service to fix our leaking dishwasher. The tech took out dishwasher apart and said it would be 600$ to fix. The tech made it so I cannot use my dishwasher. I paid a 300 deposit. They lost the part in the mail and said they couldn't get another one until April of 2026. They told me the couldn't complete the work. They told me all I can do is request a refund. Horrible service! Don't use this company.

Quick shout-out for solid dryer repair Denver. Brandon reset the thermostat, charged a reasonable service fee, and left zero mess behind.

Solo came late evening when my oven shut off mid-dinner. New thermostat fixed the issue. Truly same day service.