Despite Threat of a Lawsuit from Solar Planet’s Lawyer, Here’s My Review
Top 10 Reasons I Will Never Use Jae or Solar Planet Again
#1: Lawyers Should Be a Last Resort!
• “I represent Solar Planet regarding the solar system installed for you and your threatened negative reviews. You should refrain from posting those reviews.”
• “If you proceed with your threatened course of action, Solar Planet will litigate to protect its reputation and recover all damages from your unwarranted attacks.”
• Below is my honest review, based solely on my opinion.
Warning: Avoid Jae at Solar Planet for Solar Installations
Our 36-week experience with Jae at Solar Planet was a disaster.
Key issues:
• Poor Workmanship: System not installed per drawings, rejected twice by Evergy.
• Misleading Claims: Promised German-made Aixtec panels, delivered unfamiliar Indian-made panels with color mismatches.
• Unprofessional Service: Missed critical steps (e.g., Evergy paperwork), left messy wiring, untreated wood, and underutilized gutter system.
• DIY Burden: We rewired the system ourselves after Jae provided only a Tesla manual screenshot.
Timeline: Started 9/10/24, quoted 2 months, completed 6/22/25. Evergy delays stemmed from Solar Planet’s errors, incorrect wiring, and missing components (e.g., 125A load center).
Jae dismissed concerns, offering to sell more equipment instead of resolving issues. I had asked him to take my estimated gross profit from our project and provide additional batteries at his cost.
After learning I wasn’t the only customer with a poor experience and facing threats from their lawyer, I felt further compelled to share this review.