Prior to moving to NY I purchased a sofa that ended up too big to fit into my elevator, so I had to have it returned to the company I bought it from and stored in their warehouse. After doing some research and asking for a dozen quotes from couch doctors, Ronald replied within minutes to my request. By far, Ronald was most competitive on pricing and timing for my couch. Although our first try at delivery was delayed due to a tropical storm, Ronald was understanding and willing to waive the extra day storage fee. My couch was picked up in NJ, driven to my apartment in Carnegie Hill, disassembled, brought into my home, and reassembled within two hours. This is a guy who is passionate about what he does, and eager to share his trade with the next generation. Ronald is very straightforward, he let me know what types of obstacles could arise in disassembly (needing to bring it up the stairs, additional break down of arms) and the costs associated with them before he began to take it apart. I ended up not needing to pay any additional cost, basic disassembly of the back of the couch was included in my quote. When Ronald tells you he will take care of you, he means that. He let me know when he picked up the couch and an ETA, and was easy to work with during the storm the day prior. Throughout the disassembly/reassembly he was communicative and showed expertise in his field. I highly recommend his services, and you will not be able to find a better price point.