Snowtech did an excellent job for us. Our walk-in fridge died one night and I found Snowtech on the web the next morning. Leanne handled my service call. She was courteous, professional, and effective. She didn't overpromise, and followed up to make sure that everything was okay. Peter turned up when promised, and was similarly great to deal with. He had the parts needed, fixed the problem (fan unit) and didn't try and sell me stuff I didn't need. I will set up a service contract with Snowtech as a result of this positive experience.