SNJ GLASS & ALUMINUM

As a fellow merchant with over 25 years of experience in business, I understand the realities of trade. Delays happen, mistakes occur, and unexpected issues are sometimes unavoidable. I am generally patient and empathetic toward others in this industry. However, what I experienced in this case went far beyond a simple delay or operational issue. The lack of communication, accountability, and basic professional courtesy was extremely disappointing and, frankly, disrespectful. This is the first time in my career that I have felt compelled to report another merchant to the Better Business Bureau. This decision was not made lightly, but out of necessity, as multiple attempts to resolve the matter professionally were ignored. I believe transparency, respect, and accountability are the foundation of any legitimate business relationship. Unfortunately, those standards were not met here.

Excellent work, super professional, they met each of my expectations and more, they captured the idea of ​​what I liked for my house, in short I recommend them and I will hire them for other projects that I have in mind.

I'm so grateful for the work they did on my two windows. I can definitely recommend this place. They're the Best ! Thank you guys !

First they measured the glass door wrong, then came back and installed the glass door so wrong that there was leaking everywhere. Came 2 times trying to try fix it (after they set up appointments and never came) and were not able to get it fixed. Instead of repleacing the door(wich was originally measured wrong) they just tried to fixed it and failed. Texted the owner many times and called and they stopped answering. Almost a year later my entire bathroom fills up with water every time we take a shower. My teanents on the first floor complain about their ceiling getting brown! This people are not worth it. Very unprofessional, will leave you waiting. They had no idea what the problem was so they stopped answering our texts. We have to mop the floor everytime we take a shower and then spin the mop like 2 times to be able to dry the floor. Bunch of money for a glass door that it supposed to keep water in and it does the complete opposite.

Quality work, fast service and great prices! Jose and his team did a great job!

Absolutely love what SNJ GLASS & ALUMINUM did to my bathroom. It’s my new favorite part of the home. The glass shower door is super strong and high quality. I love how it slides open sideways. Jose was very helpful in helping me achieve my vision for a sauna/spa theme bathroom. I highly recommend using him for your home repairs and will be using SNJ again in the future as well.

Great team, professional & amazing work !

Just had my new custom shower doors installed and I couldn’t be happier! They look amazing! The process from start to finish was smooth, timely & professional. Jose and his staff provided top notch customer service. I highly recommend SNJ Glass & Aluminum !

SNG Glass is one of the best companies I've met around NJ. The workers and the owner, Jose Lucero, are very good people. I'm very satisfied with the service. I recommend everyone who needs glass work to work with them. Highly recommended.

Humble and on point and fast I can’t complain great workers and clean. Any one hit up SNJ GLASS & ALUMINUM. THEY ARE OF OFFICIALL