Smilepoint Dental Care

I came in today in hopes of getting a wisdom tooth extraction scheduled for a reasonable price. Not only was the tooth pulled the same day, but it was very affordable! The staff displayed excellent customer service as well as professionalism throughout the whole process. Tammy was very reassuring and helpful throughout the entire experience. I will be recommending Smilepoint Dental in Elgin to my friends and family without a doubt! Thank you!!

I visited Smilepoint Dental Care yesterday for a dental emergency. I had never been to this office before and honestly didn’t expect they would be able to help me the same day. To my surprise, I needed a major repair, which had me worried about both timing and cost. The dentist was very understanding and clearly explained two treatment options. Tammy was very warm and friendly as she took the time to go over the cost of each option in detail. I chose the major repair, and the dentist got started right away. I was so relieved, and impressed, that they could take care of it immediately. I was a bit nervous, but the dental assistant, Abby, checked on me frequently and kept reassuring me throughout the procedure. As luck would have it, there were some complications that made the process take longer than usual. I felt bad that the staff had to stay late, including Karla, whom I didn’t get to meet but understand stayed to help clean up. Despite the late hour, everyone remained incredibly friendly and made sure I felt comfortable. I’m so grateful to the entire team for taking care of me in an emergency. If you’re looking for a new dentist, I highly recommend Smilepoint Dental Care in Elgin!

I recently had an appointment at Smilepoint Dental Care, and I just wanted to take a moment to recognize Karla. From the moment I walked in, she made me feel welcome with her friendly and warm demeanor. Karla was incredibly helpful in answering all my questions and making sure I understood the next steps in the process. She also handled everything with such professionalism, which made the experience that much more pleasant. It’s rare to find such a combination of kindness and efficiency, and I really appreciate the excellent service she provided. Thank you, Karla, for making my visit a great one!

Tammy and Karla at the front desk were super sweet and got me checked in right away. Demi, my dental assistant, took such good care of me and did an amazing job! Everyone there was super friendly, fast, and made the whole visit so easy. Definitely recommend!

Great place to go. They get you in and out . customer services is fantastic. Miss Tammy so sweet and kind . Demi so professional and sincere. And yea and Karla so beautiful and professional love the ENERGY! when i enter the door. keep up the good work lady’s ….. highly recommend going to this place .

Tammy went absolutely above and beyond. She was extremely helpful and made sure that my sister felt safe and comfortable throughout her whole appointment. And Mary was very kind and helped make sure that the appointment was comfortable.

Friendly, respectful and familiar environment. There is a kind and loving vibe all around. From the moment you step inside the welcome feels nice. It starts with the service of the front desk Karla that prompts you with the registration and checking in super quick and easy. Then..to get you ready and prepare to meet Doctor, his extraordinary assistant Abigail Nava works with you in x- rays and more. Abby explains processes and procures patient is not scare as well as giving tips and guidance for one’s oral hygiene. Doctor is very patient and helps a lot during visits. I definitely make this my only place to treat my dental health.

Today’s visit was great! I really appreciated how they took the time to check in with me throughout the appointment to make sure I was doing okay. I’m grateful for the excellent care and highly recommend this office to anyone looking for a trustworthy, skilled, and compassionate dental team.

The front desk was welcoming with a cheerful smile. My dental assistant, Courtney, was very attentive and made me feel understood. My overall experience was great, and I will be referring a friend.

Everyone was friendly, gentle, and very knowledgeable. I felt comfortable and well taken care of. I'll definitely be coming back! Thank you abby!