I’m so impressed with Alex at Small Town Plumbing!
We’re new home owners, and yesterday we woke up to our basement bathroom backed up. We called around to quite a few plumbing companies who either didn’t answer the phone (or call back) or were completely booked up. We called Alex at Small Town Plumbing, who went out of his way to accommodate us, and agreed to come by in the evening.
Afterwards we received a call from another local company that we had left a message with, who said they could come in the afternoon. Long story short, the other company cancelled last minute and left us hanging.
Even though we had canceled with Alex, I called him back and he fit us in first thing in the morning.
Alex arrived, on time, ready to work. He assessed the issues and solved the problem. Alex even walked around the house, explaining what was going on & what we needed to do in the future. He really took his time to explain & answer questions (again, as a first time homebuyer, I can really appreciate someone who takes the extra time to help me understand).
We’re going to have to do more work on our plumbing, and we’re relieved to have found a reliable, reasonably priced, skilled, and trustworthy plumbing professional to see us through the work that has to be done.
He even went the extra mile to call around to source another contractor for us (for something else we need done).
If you need plumbing work done, Alex at Small Town Plumbing is who you want to call. We’re glad we did!