On October 29, 2025, I received Dysport injections to my platysmal bands at Skinsation, administered by a provider named Farah. A total of 90 units of Dysport were injected. Prior to scheduling this appointment, I specifically asked the front desk staff whether the injector was experienced, as I would be flying from Virginia for the procedure. I was assured that Farah had eight years of experience, which influenced my decision to proceed.
On November 6, 2025, I developed a crooked smile, which was an immediate concern. Approximately one week later, I began experiencing progressive difficulty swallowing. Due to the severity of these symptoms, I sought medical care and was referred to a gastroenterologist.
On December 13, 2025, my condition worsened, and I presented to the Emergency Room. A CT scan of the chest, blood work, and EKG were performed. No acute abnormalities were found. A barium swallow study was reported as normal; however, I was unable to swallow a tablet during testing.
I subsequently followed up with an ENT specialist, who performed a physical examination and a nasal endoscopic scope of my throat. After evaluation, medical professionals determined that I was experiencing dysphagia caused by Dysport migration or diffusion, consistent with a known but serious complication of platysmal injections.
As a result, I am currently unable to eat solid food and remain on a liquid-only diet. This experience has caused significant physical distress and severe mental and emotional harm, greatly impacting my quality of life.
Since reporting these complications, Skinsation has failed to respond to my calls and text messages, demonstrating a lack of accountability and concern for patient safety. I have filed a formal complaint with Galderma, the manufacturer of Dysport, and I am pursuing additional actions through appropriate regulatory and legal channels.
This incident represents patient negligence and a failure to uphold patient safety standards, including inadequate injector technique, inappropriate dosing and/or placement, and lack of post-procedure support and follow-up.