I had Rachael drop in to my cats while I was away on vacation for a week. She was incredibly helpful, kind and sweet. My anxious, nervous boy, who doesn't like women at all, took to her immediately and I could tell he had really warmed up to her by her thoughtful updates and pictures throughout my trip. She was even able to step in for one extra, emergency visit when I wound up in the hospital coming home from my trip. I would not hesitate to use Rachael again to watch my cats or to recommend Rachael to watch your furry friends. Thanks Rachael!