SingVet Animal Clinic (Beauty World)

Thank you Dr Teo Jia Wen and the team from Singvet for assisting to remove the skin tag from both eyes of my baby boy. Thank you for taking such good care of Gpng Wan. Dr Teo was very patient and addressed all our concerns. Thank you!

I just wanted to take a moment to express my heartfelt appreciation to the incredible team at SingVet Beauty World, especially to Dr. Jody and the wonderful nurses (sorry, I didn’t manage to catch their names). I brought my timid chihuahua Ponyo in for her spay on March 24, 2025, and I couldn’t be more impressed with the entire process. From the start, the nurses were not only friendly but also incredibly kind and informative. Their cheerful and reassuring nature made us feel completely at ease. A huge thank you to Dr. Jody, who took such great care of our little one. You truly know you’re in good hands when your dog experiences no pain at all. My pup was running and jumping around like nothing ever happened, just hours after the surgery! It’s now day 3 after the procedure, and I’m absolutely amazed by how quickly she’s healing—the wound is already 80% healed! Dr. Jody also took the time to personally explain everything to us when we picked up our pup, and they even provided a detailed, personalized post-surgery care guide. Talk about going above and beyond! I’ve already recommended this vet to all my fellow pawrents. Thank you so much, SingVet Beauty World!

I recently brought my cats, Patch and Peach, in for their sterilisation procedures and I couldn’t be more pleased with the care and professionalism shown by the team. A huge thank you to Dr. Jade for her expertise and gentle approach, and to the wonderful staff—Shima, Nabilah, Alex, Jia Xuan, and Angela—for making the entire experience smooth and reassuring. Everyone was kind, informative, and genuinely caring towards both my cats and me. I felt confident leaving Patch and Peach in such capable hands. Highly recommended and I would come back again!

I wanna express my gratitude to Dr Teo JiaWen. Yesterday was my first visit with my 13 year old dog, coco. Due to a disappointing session with our previous vet, we decided to seek for a second opinion. Dr Teo was gentle & patient with coco and gave us a proper closure. Coco passed away peacefully after 🤍 thank you Dr Teo and team for slotting coco in last minute & giving us the support we needed.

I am writing to share feedback regarding our recent visits to your clinic concerning our dog, who had been experiencing symptoms of diarrhea. We visited Singvet and were attended to by Dr. Kim. She was friendly and recommended a blood test and X-ray. We informed her that our dog had recently eaten, and she assured us it would not be an issue for the X-ray. However, after the scan was done, Dr. Kim stated that the food obstructed visibility in the X-ray, and we were advised to return for a repeat scan after our dog had fasted. The receptionist informed us that when we returned, we should simply show our previous receipt to the front desk staff, as she would not be on duty the next day. This gave us the impression that the repeat X-ray would not incur additional charges, as the need for it was due to prior miscommunication. The following day, we returned and were attended to by Dr. Racheal. We proceeded with the X-ray and were asked to wait about 30 minutes. During our wait, we received a call from Dr. Racheal informing us that the results were clear, which was reassuring. However, there was no photo or detailed explanation provided, and we had to specifically request a copy of the X-ray ourselves. When I inquired about the billing, I was told that the charges still applied. Dr. Racheal contacted another doctor and informed us—rather abruptly—that there was no note stating the repeat scan was complimentary. This interaction felt unnecessarily aggressive and dismissive, especially given the circumstances. I wanted to raise this matter because we feel it was unfair to be charged again for an X-ray that had to be repeated due to unclear instructions provided during our initial visit. Additionally, the lack of communication and follow-up regarding the scan results left us feeling uncertain and dissatisfied. We are passionate about our pet’s wellbeing and seek veterinary care that prioritizes clear communication, compassion, and trust. Unfortunately, our recent experience fell short of these expectations. I sincerely hope this feedback will be taken constructively to improve processes and communication at your clinic.

Took my dog in for an ear infection and had a really great experience. The team was super friendly and warm, including the receptionist – which brought a lot of comfort right from the moment we walked in. Thank you!

It was my first time at SingVet, but it is an experience that I will always remember. My very senior dog was at his end-stage of life. It is very heartbreaking to see him cross the rainbow bridge but throughout the entire time, Dr Charmaine and nurse Shima showed so much empathy and provided so much support. It felt this was not just a vet business but they truly understood how we felt. They did little things such as taking paw prints of my dog for the last time and writing a card. I truly appreciate all they have done and would recommend this clinic to all pet owners. It has been almost a month now, and I just wanted to leave a note here to thank them for all the kindness they have given us.

Really lovely doctors and vet techs here. It's obvious that they put the needs of the animals first. The clinic is very clean and the team is upfront about the fees, which by the way are highly reasonable. Definitely recommend signing up for Care Club! Kudos to Dr Liew for carrying out a very smooth sterilization surgery for my dog, plus amazing dental scaling work! Also a huge shout-out to Dr Hannah for being ever so patient and reassuring each time my dog steps into the clinic. :)

Super record speed for dog anal express. Within 2 min from puppy carried in and return to owner. Moreover, it was a nurse who carried her in and a vet who did the procedure. Perfect execution and cleaning as there was not a sniff of residual smell. Accolade for speed and cleaning ability.

prices were reasonable when i brought my kitten for sterilisation and the process could not be smoother and informative! the veterinarian was caring and helpful and the receptionists were engaging and thorough:) will definitely trust them with my pet any day