You never think that a pest control technician could impact your life so deeply until you need to find a company that is a master at their craft because you live in the middle of a mountain with a beautiful view, but along with the view comes all the natural elements of mice and rats. Since my property is unique, I needed a Pest Control company and Technician that would truly listen and take the needed time to investigate my concerns and property for my unwanted guests. I can say without a doubt that Simple Pest sent a me a technician who should have been wearing a cape when he showed up because he is my HERO!! Shout out to TY for being a masterful pest control technician who didn't offer excuses about helping tackle my need with the attitude I have received from some other technicians. Their attitude is usually, "Lady what do you expect, look where you live." Not Ty!! Instead, he got excited about helping me problem solve and said, "It's like a puzzle, we will fiqure it out together, I got you!" Then with utter joy this technician gets to work investigating every nook and cranny saying out loud, "I love my job". He got to work taking pictures showing me all the problem areas and his masterful plan to attack them. He then sent traps, did exclusion work and said, "I'll check back and see how we are doing in a few days." This hero then showed up in the rain a few days later, crawled under my house in the dirt to clear traps and set new ones!! All of this for an incredible reasonable monthly fee. TY and Simple Pest are the best and if they can help me, they can successfully help anyone!