Gilbert responded quickly and booked an appointment for a tech to come to my house--both sooner and at a lower cost than most of the other companies could quote to do the work in their shops. The tech, Gervin, was ready for us an hour early and was done a half an hour before he was originally scheduled to arrive! That freed up a big chunk of my time. The new window is installed, most of the broken glass is cleaned up, and I'm happy. Simi Valley Auto Glass is quick, affordable, efficient and customer-focused.