Silvertree Seniors of Jamestown - Westerberg Tower (Main Office)

I have experience with this place for about 5 years now. It is horrible. They tell you they want you to feel like this is your home, but once you are here it is complete opposite. The rules here are ridiculous. I showed the lease to someone who understands law and they said the lease is full of things that are not enforceable, but because they are in there, management and corporate doesn't make it easy. Not only are the rules questionable, they are different for different people. You are supposedly only allowed to have someone spend the night 14 nights a year. I know a woman who couldn't have her granddaughter spend the night because she was afraid to get kicked out, but other residents actually get away with people moving into their place. They try to hide it but everyone knows. Then there are few residents who want people to come over and they are given strict amount of time they are allowed and if anyone complains they are told that they won't be allowed to come over anymore. Then there are others who are complained about for legitimate reasons and managers don't care. They pick and choose what rules apply to who and there is nothing you can do about it. The community room is supposed to be place where everyone can go, but when it comes to making it the residents' there are strict rules there too. Nothing here makes sense and talking to the managers is pointless. They ignore you or make up some kind of lie or excuse to shut you up. Their most frequent comment is "We are looking into it." I don't recommend this place.

Silver Tree Seniors of Jamestown helped me to receive an accessible apartment that I truly needed for my physical and mental health! Kathryn was always professional, caring, and kind. She kept me apprised of every aspect of the process and where we were within that process. Kathryn also strived to be sure every inch of my apartment was perfect! I am very grateful to be in a secure and safe living environment.