Excellent service. I called Gary for what I thought was a preventive visit as a neighbour was dealing with a rat in the wall issue and I am so phobic of rodents I wanted to make sure I had no entry points. I was horrified as Gary revealed evidence of mice and identified all the entry points. He quickly sealed up the holes, advised me on what I needed to do and reassured me that we would get rid of the problem. I am so phobic that I can't even watch rodents on a TV show or movie, so the thought of them being in my home was horrific to me. I have since done everything Gary has suggested and he has come back every week for 3 weeks to check on things -which has been very reassuring and fortunately nothing has returned. The icing on the cake is he has a hawk and I was able to hold it which was amazing. Very kindly he even fixed my door draft excluder which had come awry. Honest, friendly, and professional. Highly recommend.