My family and I were struggling with getting our son special education services and had 2 non-consensus ARDs. Our next step was due process so we contacted the Shields Law Firm. They were immediately responsive, helpful, and kind. Jay walked us through the process, was clear about steps and expectations, and upfront about timing and fees. I was so relieved after talking to them. Fortunately, the district agreed to work with us, once they knew we contracted an attorney and we did not have to take any further steps. If we are ever faced with a difficult special education situation again, we would contact the Shields Law Firm because they care and want to help protect our son.