Shield Home Defense

I'm newly widowed and selling my home of 32 years. When the inspector told me to satisfy a fungal remediation I was clueless!! This company went above and beyond my expectations. Stephen and Zack were on it!!! They made my problem their problem and eased my concerns immediately. I'd called several places that have been around for years (Serv Pro, Terminix) that just made me feel like I was a number on a list, like they'd get to me when it was convenient to them BUT Shield Home Defense responded to my request for a quote immediately and talked me through the process and attended to my request within 24 hours!!! That's customer service and loyalty at its best. Thank you Shield Home Defense for your kindness while keeping the professionalism a Five ⭐⭐⭐⭐⭐!

The company was excellent. Great customer service and communication. My crawlspace was a mess, it had so many issues. Now it is prestine. I would recommend Shield Home Defense to everyone.

Koby was prompt with return of call to schedule my appointment. He was prompt on day of service and very thorough with explaining the details of work to be performed. Would hire again without any hesitation for other services.

I was so impressed with Shield Home Defense, I asked the owner to send me a link to review them. The Owner actually works with his crew! The crew that came out worked hard, they were respectful, and cleaned up after themselves. They left my property in better shape, not even counting all the work they did. My basement is now going to be a space I can use. They installed a French drain on my property to help with water flow and installed a tile drain and sump pump in my basement. This company takes expectations to a different level. I had 3 companies come out, Shield had the best to offer, and knew their stuff. There was no pressure to do extra things. I recommend them!

I was researching companies in the Nashville area that could help me with my issue with standing water in my crawlspace. I'm new to the area and had no idea of who to use. After having several companies give me their estimates, Shield Home Defense really stood out above the rest. They were very good with their communication, their pricing was very competitive, their warranties were the best and Koby(Owner) was the most detailed and knowledgeable of all the companies reps I had out. He actually gets in your crawlspace and works and leads his crew through the whole job. My crawlspace is so neat and clean looking I could turn it into living space. I just want to say I would recommend Shield Home Defense, and Koby to anyone. These guys went above and beyond for me.

Shield Home Defense did a clean out, mold treatment and full encapsulation on my crawlspace. My home was only 10 years old but with all the rain and humidity, I had mold , that they treated, and water everywhere. The end result was better than I wanted. I called them back out, now we are putting in a drainage system. Those guys were good ole boys, they communicated and worked hard. The financing was just what made it all easy.

I had a great experience with Shield Home Defense. From the first inspection to the final walkthrough, their team was professional, knowledgeable, and transparent about everything that needed to be done. They took the time to explain the issues in my crawl space in a way that actually made sense, and I never felt pressured into unnecessary work.

Shield- Home Defense attended to my crawlspace, as it had some water coming in through the back cinder blocks. They installed a strip drain and made the encapsulation look pristine!!