Efficient and quick. Tire went flat on the way to work and I left my portable inflator at home. It was a tire I had issues with before and I didn't want to deal with instacart ordering an inflator bc I forgot mine or changing to the spare tire if it was going to be an issue again later.
I called them and they picked up immediately. They asked me to text a picture of my tire to the same number I called. They showed up and texted me a picture of my car to confirm and then swapped out the tire while I was still working. It was completed a few hours before my work day ended. I came out after they were done to pay and that took like 5 minutes tops.
Price ($290 - venmo, zelle, cash only) was higher than I wanted but considering the time and effort to make it to my car and the cost of the tire, it was an amount I was okay paying to not deal with changing the tire or getting to a tire shop. And then the headache getting home after work with a bad tire in peak SF traffic. Made it home smoothly.
Side note. I wanted to do venmo because it was more convenient but the guy was pushing for zelle so I zelled instead but that felt a little weird that venmo is an option and to be semi forced to do zelle.
Ideally I would not be in this situation again, but I would use this service again.
TLDR: quick, solid, convenient, efficient. higher priced and venmo/zelle/cash only.