When I realized that my mother required the help of a caregiver, I didn't know where to start the process of looking for assistance. I felt lost and overwhelmed. I came across the SEWA Home Care website and reached out to the owner of the company, Mala Lama, over the phone to learn about the process of providing care within the home. Although my mother was not officially a client of SEWA Home Care, Mala spent over an hour on the phone with me talking me through the caregiving process. After that phone call, I no longer felt lost and knew in my heart that Mala and her team would provide exceptional care for my mother. Over time, my initial thoughts were reinforced on a daily basis as I watched how Mala and her team treated my mother with compassion and dignity. I can honestly say that it is because of Mala and her team that my family and I were able to keep my mother in her home as she transitioned from palliative to hospice care. While her caregivers worked with my mother, it also became apparent to me that my father would also benefit from the support of Mala's team. Accordingly, Mala and I worked collaboratively to develop a care plan that would effectively meet the needs of both of my parents within their home. After my mother passed away, we decided to continue to provide support to my father as he benefited tremendously from the support of the caregivers working with him through SEWA Home Care. Mala's caregivers provided compassionate and effective care for my mother as well as my father on an ongoing basis. Moreover, the caregivers were reliable, competent and communicative at all times. Mala genuinely cares about the well-being of her clients, their families and her caregivers. She cares deeply about selecting caregivers that reflect her strong commitment toward providing clients with high quality care while honoring their dignity. I highly recommend SEWA Home Care without reservation.