SERVPRO of West Greenville County

UPDATED REVIEW.....My review was updated due to my interaction with the Operations Manager Holly Lee. Holly was very kind and professional. I'm not sure who responds to the reviews for Servpro, but I surely do not appreciate being told that my claims are false. My review was based on my true experience with the company. I truly would not dedicate any of my time to write a false review. Again, my review was updated due to Holly and her ability to change my experience with the company. I would like to also recognize Wanda she was very pleasant during any interactions with her.

Holly did a fantastic job of offering me a great price and was very personable.

100% would recommend this Servpro to anyone! Ashley was amazing to work with, very kind and went out of her way to answer any questions we had. The team as a whole there is awesome, so professional and willing to go above and beyond!

Holly Lee the operations manager provided informative answers to my questions, exceptional customer service, and an overall outstanding experience through this company! Thank you!!!

Keivan Cressie Dylan Shaun exceptional crew Keivan and Cressie found some money my mother had hid because of her dementia and gave it to me trustworthy folks so glad to have this company with the whole staff that’s came out what a blessing 😃

I was very pleased with the pressure wash on my house. Jordan was very professional and did a great job. His price was very reasonable. I definitely would recommend his services to family and friends. Thanks Jordan

Servpro provided us with great service and communication. We had some minor flooding during hurricane Helene so we had requested a mold/moisture inspection. They left a dehumidifier to remove the moisture in the air over the weekend, wrote up an estimate for repairs, and didn't charge anything when we decided not to go through with them. Very pleased!

We had an office flood on Monday and ServePro was there to assist within an hour of calling. Everyone that I dealt with (Jacob, Allie, and Dean) were all very kind and professional. We're so thankful that all of the damage was dealt with and assessed quickly and we're somewhat back to normal now. Thank you, ServePro!

Allie is always professional and easy to work with when on the phone. Always has a great attitude and willing to help and answer every question you have. All in all amazing customer experience and would recommend them to anybody!

Ashley is very unprofessional. I simply asked for a quote from this company. She wanted to charge $5-700 just for a quote. $500 for a quote on photos via e mail. She took 2 weeks to get me a quote and hardly responded to anything i sent over asking for updates etc. It was like pulling teeth. It made me think the company was a scam, it came to thay point. For such a professional looking company, ive been very surprised and disappointed by their conduct and would never use them. Very unbecoming.