SERVPRO of East Louisville and SERVPRO of SE Jefferson County

Devan was excellent with communicating throughout the servicing. Ezequeil & Angel Were very courteous , hardworking and professional as well The crew was very timely, respectful, and punctual. Professional and cleaned up excellently! They were pleasant and enjoy even on a cold, wet rainy and slightly icy day.

We had Brian, Rhys and Mike come out the night our washer flooded our upstairs. They were so quick and professional and helpful. It was an awful situation and we were so worried. They calmed our fears, explained the process and did an amazing job. I have never been so satisfied with a business before and I am so glad we were able to work with them.

The reconstruction crew under Jimmy Ordonez’s leadership was awesome! So thankful for Ferris (estimator), Carrie (scheduler), Mike & George (hammered nails), and Paul gave service of excellence- outstanding as construction worker. Paul was friendly, courteous, and super hard worker. Very appreciative to all for their high quality work.

Devan, Michael, Angel, Rafiel, George, and Ezequiel are among the best technicians I’ve ever worked with. They are professional, hardworking, and efficient. They quickly identified all the damaged areas in my flood-affected home and mitigated the issues right away. Their manager, Nick, is an excellent leader—kind, supportive, and easy to work with. I highly recommend Servpro of East Louisville!

The problem was major water damage to an apartment I own and rent out. I really thought it was beyond repair. They assured me it would be as good as new. Eric was the person I worked with and he took complete charge of everything. They were on time, good workers and there were days the guys were here until after dark. I noticed Eric was here until 10 one night. He kept me informed as to what was going on in the apartment. There was extra things I asked him to do beyond the contracted work. It was done without hesitation. The apartment looks awesome. Before and after pictures below. Kitchen had to be totally redone.

Levi, Nick, Javier, Ruslan all part of team Wilson with Servpro stepped in and moved some furniture for me to enable another team to complete a reconstruction in my home from severe water damage. They were wonderfully professional and handled my antique furniture with extra care and I wholeheartedly recommend their services to everyone!

Mike and carlito were extremely helpful and professional with cleaning and mitigating our flooded basement. They worked quickly and explained everything to us in full detail!

Mike and George did a great job and were very quick in the setup and explanation. Very satisfied. We have used servpro before — they are always reliable. We had a leak and they always do good work.

Devan, Ezequiel, and Angel did a phenomenal job. Had to tear out some of my ceiling due to water damage and they left absolutely no mess at all. They were fast and extremely polite!

Highly recommend. Great service from the initial call to scheduling , inspection, treatment , everyone I encountered were professional, knowledgeable and friendly. They completed the work on time as scheduled and provided me information and instructions to prevent further issues with the mold that was present in our bathroom ceiling. Thank you Caleb , Mike, Rhys and Wilmer and the intake coordinator/scheduler for your help, advice/instructions and providing excellent service and support during this stressful time.