SERVPRO of Aitkin, Carlton & West St. Louis Counties

We had an emergency call due to a flood in the middle of the night and they had a crew there within a couple hours! Once again, Duane went above and beyond and was so helpful.

Servpro was tremendous! Very knowledgeable and attuned to the importance of courtesy, cleanliness and being personable throughout out the entire 5 days of mitigating our water issue. Highly recommend! Thanks for the efforts, Scott Allison

Office answered our call and arranged for someone to come within about four hours and provided time frame when we could expect them to arrive. Called and let us know when they were on their way. Provided comprehensive evaluation and explained the damages and next steps.

The Servpro reps were extremely helpful and explained the steps they were taking very thoroughly. They were all very polite, prompt, and considerate to the needs of our family at this difficult time. I would highly recommend this team of people for your needs.

Service Pro tech Duane L. arrived on time, checked through everything, and made his determination of what needed to be done thoroughly and quickly, Exceptionally pleasant and professional service. We are very pleased.

Beverly did an amazing job of coordinating the repairs to a water leak at our summer house. We were not there so we really depended on her. She drove out to our house many times, sometimes at night or on a weekend. She communicated with us clearly each step of the way and coordinated with the insurance company, our carpenter, and even our helpful neighbors. We were thrilled with SERVPRO and with Beverly.

I appreciate the servpro coming out he was very respectful and informative he explained everything well to me well im looking forward to working together with servpro

The team did a great job. They explained each step, kept in contact with our insurance rep, and were efficient in completing the job. They made a horrible situation somehow better. We appreciate their work and dedication.

Duane and the crew were a refreshing example of customer service in a high demand historical storm. On time and in- full service with attention to detail was much appreciated.

I came home from a long vacation and had a water pipe burst. Beverly, showed up an hour later and walked me through everything she was doing and had everything done within 4 days. She was kind and answered any questions I had and kept me in touch about anything she was doing and when she was coming. It’s nice to have kind and supportive people especially during a rough time.