ServiceMaster By Simons - North Shore

We experienced smoke damage in our Des Plaines home from a neighboring fire, and our insurance company recommended ServiceMaster by Simons North Shore. We’re very thankful for that recommendation. From the first call, their team was responsive, professional, and reassuring during a stressful time. Even though the fire wasn’t in our home, the smoke affected our walls, ceilings, and floors. They performed thorough structural cleaning to remove the residue and odor. They also carefully cleaned our personal belongings, including appliances, electronics, and even our children’s toys. Everything was handled with care and attention to detail. Our home now looks clean, smells fresh, and feels comfortable again. We truly appreciate the quality of their work and would absolutely recommend ServiceMaster by Simons North Shore to anyone in Des Plaines dealing with smoke damage from a nearby fire.

Shawn was our project manager and did an excellent job keeping us informed, organized, and on schedule. The team was professional, thorough, and respectful of our home. Most importantly, the work was fully covered by our insurance, and ServiceMaster knew exactly how to document and coordinate everything properly. The house smells clean again, the affected areas were restored correctly, and the stress level was kept to a minimum. I’d highly recommend them to anyone in Glenview or the surrounding area dealing with smoke damage.

We had a frozen pipe burst in our Evanston basement that caused significant water damage and knocked out our furnace in the middle of winter. Sam and his crew responded quickly and immediately got to work mitigating the damage. What really stood out was Sam’s expertise and honesty. He was able to dry out the furnace and safely get it running again, which bought us critical time until the HVAC technician could come out a few days later. That alone saved us a lot of stress—and potentially a lot of money. The team was efficient, professional, and clearly knew what they were doing. Everything was explained clearly, the work was done right, and the pricing was very reasonable. You don’t often find contractors who combine technical skill with integrity, but this company does. I highly recommend them. Sam and his crew did a spectacular job when we needed it most.

We had a sewage backup in our home in Skokie, and Sam from ServiceMaster was truly a guiding light through the entire process. From the moment he arrived, he explained everything clearly, helped us understand our options, and made a very stressful situation feel manageable. His knowledge, patience, and honesty stood out immediately. The cleanup was handled professionally and thoroughly, and I always felt like we were in good hands. I’m extremely grateful for Sam and his team and would absolutely recommend ServiceMaster to anyone dealing with a situation like this.

After some recent renovations in our home, we had a thick layer of dust and debris everywhere. ServiceMaster Restoration By Simons came in and made our house feel like a home again. The team was thorough, professional, and respectful of our space from start to finish. Every surface was spotless — closets, cabinets, vents, even places we didn’t think about. It was such a relief to walk back in and see everything clean and ready to enjoy. Highly recommend their post-construction cleaning services!

A pipe in our basement burst and ServiceMaster was quick to respond. Our insurance company recommended them and within an hour Neda made arrangements for us. The following day Shawn and his team moved all of our things and took out dry wall that was damaged and placed fans to dry out the basement. It was a pleasure to have them dry out our basement. The team answered all my questions and were professionals!

We had a small water damage issue in our home and ServiceMaster Restoration By Simons handled it perfectly. They responded quickly, kept the scope tight, and the pricing was very reasonable. Shawn, the project manager, was professional, communicative, and made sure everything was handled efficiently without overcomplicating the job. It was refreshing to work with a company that was honest about what actually needed to be done. Highly recommend them for any water damage issues in the Chicago area.

I called ServiceMaster Restoration By Simons for an inspection at my home in Northbrook and was extremely impressed with the experience. Sam came out personally, took the time to thoroughly look things over, and clearly explained what he was seeing. What stood out most was his honesty. Instead of trying to sell me on work that may not have been necessary, he gave me practical advice on a few things I could do on my own and recommended that we monitor the situation for a few weeks. He explained what changes to watch for and reassured me that if anything worsened, he would come back out to reassess. It’s refreshing to work with someone who prioritizes the homeowner’s best interest over pushing a job. Sam was knowledgeable, straightforward, and respectful of my situation. I wouldn’t hesitate to call ServiceMaster again and would absolutely recommend them to anyone looking for an honest professional opinion.

⭐️⭐️⭐️⭐️⭐️ ServiceMaster Restoration By Simons did an incredible job when we had water damage in our Deerfield home. The techs Shawn and Mark were great — their communication was clear, consistent, and reassuring throughout the entire process. They explained every step, checked in often, and made sure we always knew what was happening and why. The whole crew showed compassion, and care. They treated our home with respect and worked efficiently without ever cutting corners. I’m truly grateful for their help and would highly recommend ServiceMaster Restoration By Simons to anyone dealing with a water damage.

We had a burst pipe in our home in Skokie that caused water damage, and ServiceMaster was recommended by our insurance company. I’m really glad we went with them. Shawn was our project manager, and he did an excellent job from start to finish. He was professional, responsive, and took the time to explain what needed to be done and why. The crew showed up quickly, worked efficiently, and treated our home with care. The whole process was handled smoothly during what could have been a very stressful situation. Communication was clear, the work was done right, and everything felt well-organized. I would absolutely recommend ServiceMaster to anyone in Skokie or the surrounding area dealing with water damage or a burst pipe.