Security Gate and Access LLC

I needed assistannce for programing a control card, because the person who installed the equipment, now is not able to help me. Customer Service sent me the correct manual and I programed the gate motor. I am happy with your help.

This company stands behind their work even after 5 years. I have done electrical contractor work for them for years. I have a customer that I have done multiple jobs for including the gate SGA installed over 5 years ago. She called them 6 or 7 months age for additional remotes for the access gate. Apparently when SGA's crew was there either "she" the customer had a bad day or their crew did but she wasn't satisfied with them. When the gate wasn't working properly, she called me because she had lost trust in SGA. I made 1 call to Duke and told him of the situation. He didn't hesitate one minute. He went out there the next day and completely fixed the problems with the gate and didn't even charge her. What awesome customer service. 10 ⭐️service. Thanks Duke

I work for a company that had our gate installed by Nathan who was extremely professional and just a joy of a person. The chain to our gate had to be repaired and they explained they would have a technician out in a couple days which is still a pretty quick response time. It was even quicker to our surprise when we saw Nathan walking up! He was here to fix our gate a day early and went out of his way to make sure we were taken care of. All our customers really liked him and his sparkling personality. He explained everything and the gate ended up being even better than before! He did a fantastic job and I couldn't recommend anyone more. Definitely Five Star service!

We had some trouble getting equipment and with scheduling. Today Cameron returned to install a security box. He not only does exceptional work but makes sure customers are knowledgeably about battery’s, warning lights, and operational codes. We were very pleased with his skill and ability today.

I called because we had a residential gate that was malfunctioning. Their tech was amazing and quickly figured out that the internal battery needed replacing. He obtained a new battery and installed it a couple days later, which solved the problem. We did not receive a bill for some time. Months later I started getting calls that turned out to be collections attempts. The company then produced two separate invoices for a total of $942.26, including over $800 in labor and "mobilization fees." So they got the job done, but the billing was excessive and more of a headache than it needed to be.

My company hired SGA to repair the barrier arms on our gate system after someone hit them with their vehicle. I am very pleased with the service they provided! Nathan, their technician, was very helpful and ensured that the job was completed in a diligent and professional manner. We will definitely use them again.

Hands down, this is the best company that we have ever worked with! From the amazing and prompt customer service that we received from Mike, to the installation of our gorgeous gate, these guys have not only met but exceeded ALL of our expectations. They are true to their word, no surprise 'fees' or up-cost to the project, we were extremely happy with our experience with them and would not hesitate to work with them or recommend them to our friends and family. Thanks guys for doing an awesome job on our gate!

EXCELLENT SERVICE/COMPANY! From the initial call to the billing, I couldn't be happier! Casey arrived before scheduled time which was perfect. He was professional and truly knew everything about my security gate. He explained every step of the maintenance, making notes for future inspections. I highly recommend this company! Super staff - quick scheduling and service!

I wish all businesses and especially small business were like SGA! As they say it starts from the top - Mike's professionalism and always want to take care of the customers filters in the entire SGA organization. I have always had a great customer experience working with the office staff and the field. I had my gate installed couple years ago and couple times I have had a problem, they have always been very responsive and even on a weekend!. Thank you Mike and the entire SGA team for great work and support.

Our neighborhood had a 20 year old gate that was in need of an upgrade in terms of technology and mechanical improvements. the support we received getting our neighborhood gate as good as new was exceptional. SGA was a true partner and I am so glad we found them to do the job. There were alot of unseen issues with our 20 year old gate, but they communicated them perfectly and helped us solve the problem for good. Shoutout to Nathan, Trudy, Duke, Julieta and Eric! Highly recommend Security Gate and Access!