Call me crazy but I got 4 quotes. Security Fence was the 2nd most expensive but I thought my sales person was exceptional and that solidified my decision. It took about 4 weeks to get the project rolling but I was okay to wait.
On day 1, I came home to find no one here but empty water bottles and trash left all over my yard, materials blocking my handicapped neighbors walkway, post hole dirt thrown into and blocking the adjacent drainage ditch, a post cemented smack-dab in the middle of another ditch, landscaping destroyed and materials strewn around in my landscaped garden bed. This crew completely ignored my large deck and an even bigger lawn when placing materials. To add further insult, someone plugged a compressor into my extension cord which blew out all my backyard lights until an electrician could fix it. Couple that with no fence and I was quite vulnerable. I was adamant that this crew NOT return to finish the job. I went round n round with Michael Johnson about my dissatisfaction. I was met with ‘we don't have another crew so you get what you get.’ Pablo was put back on my property 4 days later. What was I going to do? I needed a fence and was getting nowhere with this outfit.
If you decide to do business with this company, request that you NOT get Pablo and understand that this company WILL NOT consider YOU, the customer. Pablo was rewarded for his bad behavior and then Security Fence made me pay way too much for it. There were some issues once the fence was installed but I cut my losses and got that crew and this company off my property.
(I have given 2 stars. One of the stars is because I have a fence better than the last. The other star is for my exceptional sales rep who really deserves 3 stars but Pablo worked against him here. So sorry, Sully.)
11/04/25 - No photos were taken mid-day as stated in the company rebuttal (and they knew that). No harsh words were directed at the crew but I learned there were problems with this crew prior to my job. A previous — and now removed — response to this review defamed me personally; it was smart for Security Fence to take it down. I had a really bad experience with this outfit. The purpose of this review is to help others when choosing a fence company. Fencing is quite pricey and Security Fence isn’t any cheaper than anyone else. It really comes down to how they handle a problem. History shows they get defensive and deflect. Read the reviews on BBB, too. You may not have an issue with this company. But what happens if you do?