Injured my knee at O'Hare on my way to Seattle for a 7 day cruise ,contacted Clouds on our way to Seattle. They had Anthony drop off a scooter right where our transfer bus parked at the Port.. Scooter worked fantastic on the ship,made all the excursions, except 1 ... Ship attendants were very helpful storing/charging it overnight !! Careful, It was very fast, especially 1st time using one.. Even had a race on the ship with a shop saleslady !!!! I'm pretty big, scooter had no problem getting up gangways or ramps... Definitely get my call ever needing a scooter, especially in an emergency!!! Thank you much again!!!!! Robert Billeck,Foxlake, Illinois !!!!