They showed up on time just like the other review states. However, they didn't communicate the process at all. They did a full encapsulation on our crawlspace, and also had to install a sump-pump and dehumidifier. The work and set up was sufficient, however they made a big mess while moving things around and didn't put anything back. They also left trash laying around in our yard and driveway. I also had to call them back out to install a pipe from our sump-pump to a drainage away from our house, because it was just pulling the water from our crawlspace and dumping it back out onto the foundation to soak back into our crawlspace....dumb right? I actually had to go out and shovel dirt back to our foundation, because the water from the sump-pump was eroding the dirt around our foundation. Also I was very surprised to see that no one ever came back out to observe or look over the work that we almost paid 10 grand to complete. They overall did the job, but like I stated they didn't communicate the work or make sure we were satisfied, and also check to make sure their crews had even done a good job on it. Also they didn't report r tell us about a large leaking pipe in our crawlspace either that was causing water issues, and our electrician noticed it while we was hooking up the sump-pump and dehumidifier. Disappointed in them.